1. Peculiarmonk's Avatar
    My Internet speeds wi-fi and provider connections are about slow as dial up lately. Is there a solution to this problem.
    04-28-15 11:28 PM
  2. Soapm's Avatar
    I don't have that problem, what device and OS you on? What else could be causing the problem? Do you have another Wi-Fi place you can test?
    04-29-15 12:44 AM
  3. pboud_01's Avatar
    If you have a provider "Wifi modem" unit, do yourself a favor and shell out $40 or so for a dedicated Wifi router. Better signal, better speed.


    Posted via CB10
    04-29-15 01:38 AM
  4. Peculiarmonk's Avatar
    Passport, Os Worked great for the first six months.
    04-29-15 07:58 AM
  5. Zeridialous's Avatar
    I would recommend performing a reset if you haven't done so already. To do this, hold down the Power/Lock key on your Passport for 10 seconds until the screen turns black, the phone will restart and then display the BlackBerry OS loading screen and progress indicator. At this point, see if your connection speeds have improved.
    04-29-15 08:02 AM
  6. Peculiarmonk's Avatar
    Thanks for the tip. No luck, speed still slow.
    04-30-15 04:52 PM
  7. shawnreum's Avatar
    How many things are you running off the router?
    Is the router 2.5ghz?
    How many other neighbors are running 2.5 ghz routers?

    Posted via CB10
    04-30-15 05:20 PM
  8. Zeridialous's Avatar
    Does your wireless router support the 5 GHz band? If so, it may be worth connecting to it to see if the slow speed issue persists. If you don't encounter slow speeds over 5 GHz then it's possible that you are encountering interference on the 2.4 GHz band, most routers will allow you to adjust the channel that your wireless signal is broadcast on, you can find this in your routers configuration page/administrative portal. Adjust the channel until the situation improves.
    04-30-15 06:12 PM
  9. joshua_sx1's Avatar
    Check also with your Internet service provider. Some Internet providers cut or reduced your Internet speed when you reach your maximum data. It usually happens few days before end of the month.

    Posted via CB10
    04-30-15 09:37 PM
  10. Peculiarmonk's Avatar
    My Wi-Fi connect rate is 54 Mbps, signal level is -56 dBm. M odem is ATT uverse. It's also slow on the 4G. Started this about a month ago. I have turned off and removed sim card. still hasn't improve. Thanks for the tips.
    05-04-15 08:22 PM

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