1 Attachment(s)
Interesting SIM scenario Emergency calls only
OK. 2 days ago out of the blue my Passport loses cellular signal ( AT&T). the next day I receive intermittent and VERY short bursts of signal, enough time for maybe 2 or three texts to be received. since the bursts of signal i have had nothing.
The phone recognizes when there is and isn't a SIM inserted. and it even recognizes it is an ATT SIM card. but not cell signal as if the Antenna were missing. It also doesn't not have the red X it has the phone and Red ! exclamation point.
EDIT: thought, Could AT&T have mistakenly had my IMEI blocked? I ran a IMEI checker and one website said it was not recognized for AT&T. Been using this phone for a year on ATT and never had an issue.
Attachment 384491
Things I have tried:
reset
factory wipe and install newest OS 10.3.2.2813
replace SIM
Screaming at phone
wiping away tears
gone back to the Z10 for time being.
ANY SUGGESTIONS ARE WELCOME!
Same issue: Sim recognized, but emergency calls only.
I am experiencing the exact same issue as yourself. When I do a manual search of the provider it shows Chatr (that's who I am using in Canada), but when I select the network I get a pop up that display "Emergency Calls only". I checked our Canadian database to ensure that the IMEI is not blacklisted and it shows it is in good order. I have also tried the following:
1. Reset the device
2. Wipe the device
3. Clean the sim
4. Tried the sim in other handsets to make sure it is in good order
5. Turned off all radios, restarted handset and then turned radio back on.
6. Tuned network on and off
Did you have your sim cut to fit your passport or is it an original nano sim?
Have not tried:
1. Installing an older radio version on the device to backtrack
2. Calling Chatr to ask if it is something on their end
3. Check the sim card (mine was cut to a smaller size, even though it works in myZ30 in its current size with an adapter)
The only other thing is that maybe this device doesn't work on Chatr because Chatr is basically Rogers Wireless but with an older network. The device is unlocked.
Will keep you posted if I find a solution to this problem.