Originally Posted by
hoongji I upgrade my Inst10 to PRO version years ago, until recently I did factory reset and found that I can restore my purchase to PRO as usual. I sent email to notice but they asked for receipt. Umm! I did purchase for year and I didnt keep my receipt, I regular clean up my mailbox.
Quite curious how he record customer's purchase history. So it mean that in the future if I want to buy your product, I must convert your receipt into PDF and place in secure vault.
Disappointed quite a lot with such poor service. I purchased your software before you change interface. Have no wording to say, just only surprise and disappointed.
Posted via CB10