07-06-15 04:45 PM
tools
  1. neuge77's Avatar
    neuge77
    Hi together,

    My Passport loses battery power due to high CPU-usage of "input-services" (in German "Eingabedienste", do not know if the translation is right). Attached you can find screenshots of the "devices monitor app" to get a better picture of what i mean.
    The high battery drain is not always but at least twice a day I can see the "input-services" raise up the CPU usage to 25% for 5-30 minutes!
    I use a 128 GB Samsung Evo Plus Micro SD card (formatting within the device was possible but then my Apple Mac Book couldn't read it and I had to format it on the Mac as FatEX and the Passport accepts it and also the Mac Book - what a bug is this? You cannot use a BB device formatted SD card on a Mac?) and not too many apps.

    Does anyone be aware of such a problem and knows the solution? What be great!
    Attached Thumbnails "Input-Services" drain battery?!!!-img_20150703_212704.jpg   "Input-Services" drain battery?!!!-img_20150703_213109.jpg  
    07-05-15 03:13 PM
  2. diegonei's Avatar
    diegonei
    Retired Mod & Ambassador
    Everything the device does requires energy. EVERYTHING.

    I don't see screen on your pic, but I am betting it's just up there, eating a lot of battery (one cannot type with the screen off).

    Also keep in mind, the passport has an active keyboard that doubles as a trackpad. This is bound to use more energy than any otherd evice prior.
    07-05-15 03:34 PM
  3. neuge77's Avatar
    neuge77
    Hi,

    That is obvious, that everything needs power...But there is 20% of CPU usage without using the device and its keyboard...in standby-mode. And that is not normal, I think.

    Best regards
    07-05-15 03:39 PM
  4. anon(7866026)'s Avatar
    anon(7866026)
    "Input-Services" drain battery?!!!-img_20150705_233120.png For comparison. Have you tried restarting your device or a hard reset?

    Posted via CB10
    07-05-15 04:33 PM
  5. anon(7866026)'s Avatar
    anon(7866026)
    "Input-Services" drain battery?!!!-img_20150705_233429.png correct Screenshot. Sorry

    Posted via CB10
    07-05-15 04:35 PM
  6. neuge77's Avatar
    neuge77
    Hi,

    In comparison to the values from StreamedPepsi mine a way too high. Hard reset and restart I did for sure. My peaks are at 25% CPU usage!!!
    07-05-15 11:51 PM
  7. diegonei's Avatar
    diegonei
    Retired Mod & Ambassador
    Originally Posted by neuge77
    Hi,

    That is obvious, that everything needs power...But there is 20% of CPU usage without using the device and its keyboard...in standby-mode. And that is not normal, I think.

    Originally Posted by neuge77
    Hi,

    In comparison to the values from StreamedPepsi mine a way too high. Hard reset and restart I did for sure. My peaks are at 25% CPU usage!!!
    CPU usage DOES NOT equal battery drain.

    Post a screen shot of the actual battery usage.

    See how StreamedPepsi actually is showing the battery usage instead?
    07-06-15 04:45 PM
« Shutting down zombie BB10 applications causing very warm device | Encryption question. »

Similar Threads

  1. Sudden Battery issues, why is my phone getting so heated and draining so fast?
    By satchit in forum BlackBerry Q10
    Replies: 27
    Last Post: 08-02-15, 08:57 PM
  2. Why does my BB Q10 battery sometimes goes out at 20 and sometimes at 1?
    By CrackBerry Question in forum BlackBerry Q10
    Replies: 2
    Last Post: 07-12-15, 08:37 PM
  3. After battery pull Z10 started having Storage issues
    By cristianoCR9 in forum BlackBerry Z10
    Replies: 13
    Last Post: 07-10-15, 08:42 PM
  4. After a battery pull my Z10 has memory issues, what could be going wrong?
    By CrackBerry Question in forum BlackBerry Z10
    Replies: 2
    Last Post: 07-05-15, 02:15 PM
  5. Z10 battery
    By CanoyDach in forum Ask a Question
    Replies: 6
    Last Post: 07-05-15, 08:57 AM
LINK TO POST COPIED TO CLIPBOARD