The guy who sold me the Passport forgot his BB ID password. Is there a way I can just reset the username and password?
The guy who sold me the Passport forgot his BB ID password. Is there a way I can just reset the username and password?
Get seller to reset his password.
https://blackberryid.blackberry.com/...coverpassword/
If he is unable to do so the device is essentially a brick....you'll need to get your money back.
Ultimately if he does retrieve.the password he'll need to disassociate the device from his BBid by logging in to BlackBerry Protect and
He will need to security wipe PP before he gives it to you.
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Is it on 10.3.2? If so, not likely unless they're willing / able to reset the password. There's some shady methods floating around that may or may not work to bypass it but there success rate is hit or miss.
He sold you a Passport which is a relatively new phone, meaning he most likely was using it fairly recently. It is curious that he would forget his BlackBerry ID. Sounds shady.
Posted via CB10
Posted via CB10