1. Anas Ayyad's Avatar
    the pic's not clearly my galaxy grand camera going so batter now
    i have this issue before 2 weeks only !!
    I have the last update 10.3.2.2226
    plz help me
    Last edited by Anas Ayyad; 08-27-15 at 12:42 PM.
    08-27-15 12:14 PM
  2. Tessoro Desoto's Avatar
    Clean the camera with your tshirt, also make sure you removed the protective plastic. Sounds silly but I had the same problem and it was a greasy camera lens.
    08-27-15 01:27 PM
  3. Anas Ayyad's Avatar
    ok thanks , but how can i remove the protective plastic of camera !!
    i try use pin but i can't removed !!
    tell me about the method for remove the protective plastic of camera
    Last edited by Anas Ayyad; 08-27-15 at 04:01 PM.
    08-27-15 03:51 PM
  4. digitamer's Avatar
    My camera use to suck bad, then I factory reset my phone. Was way better

    Posted via CB10
    08-27-15 06:19 PM
  5. Tessoro Desoto's Avatar
    ok thanks , but how can i remove the protective plastic of camera !!
    i try use pin but i can't removed !!
    tell me about the method for remove the protective plastic of camera
    Oh no, not a plastic, just a film it comes with when new, like the one one the screen. Dont do anything crazy, you probably dont have anything on it. Just clean the lens, if that doesnt work then it is likely a hardware problem. reboot the phone if you havent done so already.
    08-27-15 09:39 PM
  6. rebroker2009's Avatar
    How do you know he is wearing a t-shirt?

    Blackberry Passport running 10.3.2.2339
    Q10Bold likes this.
    08-27-15 09:49 PM
  7. Anas Ayyad's Avatar
    ok ok hold your breath
    i didn't do any thing
    i clean it but still not clearly
    Last edited by Anas Ayyad; 08-28-15 at 06:42 AM.
    08-28-15 03:12 AM
  8. Anas Ayyad's Avatar
    ok i well
    08-28-15 03:15 AM
  9. Anas Ayyad's Avatar
    see the profile pic i wearing t-shirt hhh
    08-28-15 03:16 AM
  10. Anas Ayyad's Avatar
    OK I take some pic's for my issue the camera is so pretty when I take normal pictures but when I tack close pic is not clearly !!
    .
    It's very important for me because I need to scan many QRCODE & I'm use the Google Translate cam scan to translate so much sentences in few seconds :/
    I have issue with my blackberry passport camera !!-img_20150828_153558.jpg
    I have issue with my blackberry passport camera !!-img_20150828_153511.jpg
    I have issue with my blackberry passport camera !!-img_20150828_153455.jpg

    Posted via CB10
    08-28-15 06:53 AM
  11. jchemma's Avatar
    Instead of quickly snapping a pic, try letting the camera focus on the object. Also try tapping the area you are trying to take the picture of to help focus. This happened to me but if you let it focus it takes much better pictures.

    Posted via CB10
    08-28-15 11:02 AM
  12. Anas Ayyad's Avatar
    ok thanks a lot i well try later coz now backup my data for factory rest
    08-28-15 11:44 AM
  13. SK122387's Avatar
    if it doesn't get better, you might want to see if your autofocus has broken.

    This happened to me on my red Passport, where the autofocus just stopped working for no reason. It was never dropped or broken, it just didn't work anymore, so BlackBerry replaced the entire phone and then it was good.
    08-28-15 03:38 PM

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