1. blackpass's Avatar
    I purchased bbpassport few days back. connected to wifi and configured my mail. when i was out today, i kept the device in my pocket, but due to some reason it took the incorrect passwords few times. now when I m providing the correct password, it wont do anything. it only says "incorrect password (6/10)"can anyone help to sort this out?
    05-07-17 02:01 PM
  2. tryfe's Avatar
    I purchased bbpassport few days back. connected to wifi and configured my mail. when i was out today, i kept the device in my pocket, but due to some reason it took the incorrect passwords few times. now when I m providing the correct password, it wont do anything. it only says "incorrect password (6/10)"can anyone help to sort this out?
    I believe at that point you're supposed to type 'blackberry' to continue?
    05-07-17 02:41 PM
  3. conite's Avatar
    I believe at that point you're supposed to type 'blackberry' to continue?
    Correct. It flat out asks you to type that in.
    Lostboy5151 likes this.
    05-07-17 06:40 PM
  4. Lostboy5151's Avatar
    Correct. It flat out asks you to type that in.
    That's if you want to wipe your device.... NOT to recover or change your password.

    The instructions I posted were a copy/paste off the manual. Blackberry's words not mine!
    05-07-17 07:58 PM
  5. conite's Avatar
    That's if you want to wipe your device.... NOT to recover or change your password.

    The instructions I posted were a copy/paste off the manual. Blackberry's words not mine!
    His password was mis-typed 5 times in his pocket.
    05-07-17 08:17 PM
  6. blackpass's Avatar
    I m glad I joined this forum. thanks a lot. tryfe, you seriously pulled me out. thanks again.
    05-07-17 10:30 PM
  7. blackpass's Avatar
    thank you too. it worked.
    05-07-17 10:32 PM
  8. olygopoly's Avatar
    The beauty of it is that the device is connected to our BBM user ID thus preventing unauthorised access

    Posted with the  P a s s p o r t | b l a c k e d i t i o n
    05-07-17 11:02 PM

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