1. SeBEx123's Avatar
    Hi all,

    Some of you might remember I had problems with my Passport not getting low 2G / gsm / gprs signal at my house but my Bold 9780 would. well I rang up Tesco mobile today (UK) and they said to put the phone in 2g mode only so it will find the weaker single and I looked and only had the 3G&2G mode as the lowest setting they told me to put it on that restart the phone and it will pick up the signal eventually... so does any one know how I can try to get my passport to only find 2G signal.?

    As at the moment i am have to use my Bold 9780 in my house and then change back over to my passport for when iI go out and its a it of a hassle changing sim over getting out or putting it in a sim adaptor for the Bold etc, its not too bad but I would like to use the passport all the time - thats why I got it.

    So any help would be greatly received - oh also to note I asked if they did signal boosters but they don't so that option is out the window too.
    09-16-15 05:04 AM
  2. TopFit's Avatar
    My passport is not available at the moment, but my Q5 shows the 2G only option with 10.3.2. ... that's weird. I don't think there is a difference.

    Just to be sure, you scrolled down at the settings ? On my Q5 is need to scroll down to see the 3G and 2G only settings.
    09-16-15 05:49 AM
  3. paulwallace1234's Avatar
    You should be able to do it with the Engineering screen: How to access the engineering (Help Me!) screen on BlackBerry 10 | CrackBerry.com

    Do be careful using the EScreen you can muck your phone up easily
    09-16-15 05:51 AM
  4. primarytech's Avatar
    Isn't it settings - networks and connections - mobile network and under network mode you can change it to just 2g.


    How to get back 2G only Option.-img_20150916_065449.png

    Posted via  Passport Silver Edition
    09-16-15 05:54 AM
  5. paulwallace1234's Avatar
    Isn't it settings - networks and connections - mobile network and under network mode you can change it to just 2g.


    Click image for larger version. 

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    Posted via  Passport Silver Edition
    Like the OP's post said he only has 3G,2G, same here in fact


    Posted via CB10 v....not telling

    Attachment 371565
    Attached Thumbnails How to get back 2G only Option.-img_20150916_123905.png  
    SeBEx123 likes this.
    09-16-15 06:39 AM
  6. SeBEx123's Avatar
    When I put the sim in I get all the options for network signal from 2G all the way 4G but after a minute I only get this option :


    How to get back 2G only Option.-img_20150916_123823.png

    Posted via CB10
    09-16-15 06:50 AM
  7. paulwallace1234's Avatar
    Probably a UK operator thing, mine does that until it locks onto the network as well

    Posted via CB10 v....not telling
    09-16-15 06:57 AM
  8. SeBEx123's Avatar
    oh, well if it is a UK thing then I think im going to have a problem and I am sure it keeps looking for the 3G signal what no there at all
    09-16-15 07:32 AM
  9. paulwallace1234's Avatar
    oh, well if it is a UK thing then I think im going to have a problem and I am sure it keeps looking for the 3G signal what no there at all
    Well as I suggested use the Engineering screen,
    How to get back 2G only Option.-img_20150916_150404.png

    Posted via CB10 v....not telling
    09-16-15 09:04 AM
  10. SeBEx123's Avatar
    Well as I suggested use the Engineering screen,
    Click image for larger version. 

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ID:	371584

    Posted via CB10 v....not telling
    aww yes I tried that, and got the key code etc, however when i went to swipe to bring up my keyboard it wouldn't work ? - so I couldn't put the code in !
    09-16-15 10:58 AM
  11. paulwallace1234's Avatar
    Two finger swipe from the bottom, you can practice anywhere in the OS, it's a OS wide feature
    09-16-15 11:01 AM
  12. SeBEx123's Avatar
    yes and it works everywhere else but not when its on the escreen I swipe up from the bottom and nothing happens the keyboard does not appear
    09-16-15 11:08 AM
  13. green_ember's Avatar
    You said you have a passport. Why not just use the physical keyboard? Or did I miss something here?
    09-16-15 11:35 AM
  14. SeBEx123's Avatar
    There is a text box on the passport and you have to delete all the words in the box and then enter your code and it will then work fine. - However I changed to GSM only. And still didn't get any signal so had to put sim back in 9780.. this is getting a bit frustrating lol

    Posted via CB10
    09-16-15 01:16 PM
  15. mr_vpw's Avatar
    Hi all,

    Some of you might remember I had problems with my Passport not getting low 2G / gsm / gprs signal at my house but my Bold 9780 would. well I rang up Tesco mobile today (UK) and they said to put the phone in 2g mode only so it will find the weaker single and I looked and only had the 3G&2G mode as the lowest setting they told me to put it on that restart the phone and it will pick up the signal eventually... so does any one know how I can try to get my passport to only find 2G signal.?

    As at the moment i am have to use my Bold 9780 in my house and then change back over to my passport for when iI go out and its a it of a hassle changing sim over getting out or putting it in a sim adaptor for the Bold etc, its not too bad but I would like to use the passport all the time - thats why I got it.

    So any help would be greatly received - oh also to note I asked if they did signal boosters but they don't so that option is out the window too.
    I don't have a 2G only option on my Passport and never did.... but, I did long ago set all my phones to be either 3G&4G only or 3G only. In my experience, even a really weak 3G signal works fine, and will be miles better than 2G. I've almost always got a signal.



    Posted via CB10
    09-16-15 06:31 PM
  16. TopFit's Avatar
    TLDR: if you have 2G only option, your provider is one of the good ones.

    This really seems to be a provider problem and I am furious about it. Again. ISP and Mobile Service Providers are the worst. Root of all evil. I am just glad to be born in Germany again, tech wise. What a first world problem.

    Posted via CB10
    09-18-15 01:11 PM

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