1. bgoc's Avatar
    Ok, I have my new Passport here. It's brand new but I can't get past the Wifi screen.

    It asks for a password, but fails to connect. Then it keeps scanning but doesn't find anything.

    I switch it off and restart but fails to connect again.

    Is this how Blackberry's work?
    01-15-15 12:41 PM
  2. Bla1ze's Avatar
    You can skip the WiFi part and simply diagnose it later. You never mentioned whether or not you're trying to connect to your own WiFi or just simply are stuck on that screen though.
    01-15-15 12:45 PM
  3. bgoc's Avatar
    I don't see an option! The "Next" button is very light grey which can't be pressed!

    Exact message reads:

    Code:
    Connection Failed
    Could not connect to the Wi-Fi. Please try again.
    01-15-15 12:51 PM
  4. bgoc's Avatar
    I can't go past, because the phone says

    Code:
    You need a data connection to continue.
    Please connect to a Wi-Fi network:
    As I don't have a sim card in it at the moment, as my sim card is Micro and this BB uses Nano.
    01-15-15 12:53 PM
  5. NtotheK's Avatar
    I can't go past, because the phone says

    Code:
    You need a data connection to continue.
    Please connect to a Wi-Fi network:
    As I don't have a sim card in it at the moment, as my sim card is Micro and this BB uses Nano.
    Do you have a wifi network you can access?

    Posted via CB10
    01-15-15 01:01 PM
  6. bgoc's Avatar
    Do you have a wifi network you can access?

    Posted via CB10
    Yes, my router is working. It connects to my Andriod quite fine.
    01-15-15 01:02 PM
  7. bgoc's Avatar
    I am using BB 10.3.0.1418
    01-15-15 01:07 PM

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