1. CrackBerry Question's Avatar
    I have had my Passport for about 18 months now and it has been a great phone. This weekend for no discernible reason all my texts and phone calls I receive have been just showing numbers, not the actual contact.

    Even if I reply to the message using the contact the reply still comes in showing the phone number not the contact. This means I now have two conversations with my dad, one I send to his "Contact" and one which his replies.

    This morning I had a few phone calls and they do not show as my contacts, but as just the phone number.

    Help appreciated.

    James
    06-20-16 04:39 AM
  2. Dunt Dunt Dunt's Avatar
    Have you tried a hard reset?
    06-20-16 07:26 AM
  3. pkcable's Avatar
    Might need to go in to your email settings and delete your account and then add it back, that should refresh your contacts, BUT try Dunt's suggestion first.
    06-20-16 10:30 AM

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