1. ccczzzxxx's Avatar
    Thanks in advance.
    I originally used a Q10 and linked with my ID. Now I give this phone to someone else. Anybody knows how to change the ID without swiping off the system?

    I tried in vain changing the ID using the BlackBerry Assistance.

    Posted via CB10
    08-28-16 09:24 AM
  2. ccczzzxxx's Avatar
    By the way I am using passport. When I changed the ID, It looks that both BBM on Q10 and password uses the same ID even though the ID shown on the screen are different.

    Posted via CB10
    08-28-16 09:27 AM
  3. conite's Avatar
    Remove device from BlackBerry Protect. Perform a security wipe and enter a new BBID. There is no other way.
    08-28-16 09:36 AM

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