1. CrackBerry Question's Avatar
    Hi all, my Passport constantly reboots, and doesn't get past the 'BlackBerry' screen, after I spilled a drink on it. Any suggestions on how to fix? I tried leaving it in rice. I've also tried reloading the OS through BlackBerry Link but it keeps disconnecting in the same reboot cycle.
    10-15-15 04:41 PM
  2. conite's Avatar
    This clearly seems to be a hardware issue if it happened right after getting it wet. Return for service.

    10-15-15 04:51 PM
  3. OT16's Avatar
    Call BlackBerry service and check if you can return for a new one. My first SE was doing the same thing on a daily basis and BlackBerry exchanged my phone. (as long as it's warranty, defected issues they'll do it no problem).

    Posted via CB10
    10-16-15 05:18 PM

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