1. pranav raj's Avatar
    so that all files and blackberry id will be deleted so i can make new id in it and it will be new mainly passport have a problem of unistalling the app it apps are not deleted properly
    08-31-17 11:17 AM
  2. joeldf's Avatar
    You can't.

    You have to sign in with the existing BBID tied to the phone, then you can delete that ID in settings.

    There's no other way around it. It's called "theft protection" for a reason.

    What kind of apps are you trying to delete? If they are android apps, that's a bug in the later 10.3.2 OS, and you need the runtime update for that OS. Then they will properly delete.
    08-31-17 11:36 AM
  3. Mojarch's Avatar
    If I am not mistaken it will be possible to kik phone out of BBID from it's Web intrface!
    And I assume you have to do it before wiping phone!

    Posted via CB10
    09-03-17 03:43 PM
  4. conite's Avatar
    so that all files and blackberry id will be deleted so i can make new id in it and it will be new mainly passport have a problem of unistalling the app it apps are not deleted properly
    The Android uninstall bug ONLY exists on OS 10.3.2.2876 (2836), and an update for that was published on BlackBerry World.
    09-03-17 04:08 PM

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