1. silverbullet's Avatar
    Help!

    Really wanted to do the seamless transfer and can't.

    Using a mac.

    I've tried to back up my z30 using link and it won't do it. Just says backing up hangs for a bit then says done. What the heck?

    When I try the transfer to a new device, link just keeps spinning and it won't/can't access my z30 to do the transfer.

    Ugh.

    How do you transfer my data!!

    Yes it's a BlackBerry. If you have something bad to say... speak to Easton!
    12-10-14 01:53 AM
  2. bakron1's Avatar
    Do you have the latest version of link installed on your Mac? I have had issues in the past where I had an older version of link instead of the latest one! What OS are you running? Mavericks, Yosemite?
    12-10-14 04:01 AM
  3. blueyestm's Avatar
    Also make sure your OS from the Z30 is less or the same OS on the Passport
    12-10-14 07:03 AM
  4. Carjackd's Avatar
    Have you tried device switch app?

    "Official International Accountant of the Peevishlicious Crew " via my Canadian Passport!!
    MobileMadness002 likes this.
    12-10-14 07:09 AM
  5. fadmin's Avatar
    I'd try with Device switch app
    12-10-14 07:30 AM
  6. silverbullet's Avatar
    I'm running Yosemite.

    The OS on my z30 is 10.2

    I've tired device swap and link says it can't backup my z30 so I can't even selectively restore content.

    I also have deleted link and download the latest version from BlackBerry as the installer says install blend and update link.

    Help!!

    Yes it's a BlackBerry. If you have something bad to say... speak to Easton!
    12-10-14 09:04 AM
  7. MobileMadness002's Avatar
    Download the Device Switch from BBAW and connect to the same WiFI network. Follow the screen prompts making the appropriate choices and it should transfer all data and apps. Forget using your Mac, it will be hit and miss at best.
    12-10-14 09:54 AM
  8. silverbullet's Avatar
    Thanks!

    Freaking hate how BlackBerry cones up with such am amazing device but can't get the desktop interface to work.

    Purchased Backup Pro from BlackBerry World and will also use that to migrate content over. It looks really good as I can encrypt and store my backup into box or Dropbox.



    Yes it's a BlackBerry. If you have something bad to say... speak to Easton!
    FireChestApps likes this.
    12-10-14 10:16 AM
  9. FireChestApps's Avatar
    Thanks for the great feedback. Hope you like the latest update sent out last week.

    We are heavily focused on reliability at the moment. Every process has been reviewed for possible weaknesses. Contact management has been completely re-engineered and now supports multiple languages and special characters. Currently working on backup verification. If you are serious about backup, get Backup Pro.

    Awesome new website coming too.
    01-02-15 08:09 AM
  10. disneynorth's Avatar
    Link sucks! I tried to use the device switch for my swap and my wife's swap. I know mine didn't work and I don't think it worked for my wife.

    Posted via CB10
    01-02-15 08:16 AM

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