1. ameet das's Avatar
    After my update to 10.3.24.. the pp seems to heat up with Internet usage and battery discharge has also gone up. Anyone with the solutions?

    Posted via CB10
    10-03-15 06:52 AM
  2. shawnreum's Avatar
    Back up phone, and than do OS reload and back up install

    "I reject your reality and substitute my own!" from Adam Savage
    10-03-15 07:33 AM
  3. ameet das's Avatar
    Kindly tell how to do OS reload

    Posted via CB10
    10-03-15 12:27 PM
  4. stefanbechen's Avatar
    Let it run for some time. It should get back to normal after a day.


    Posted via CB10 using a PassportSQW100-4/10.3.2.2639
    TheRaff likes this.
    10-03-15 12:36 PM
  5. ameet das's Avatar
    It's been almost a month for the update, still no improvement. Happens mostly when I use any android app. Don't know what went wrong

    Posted via CB10
    10-06-15 10:57 PM
  6. Kyouhyung Kim's Avatar
    I have the same issue as well. Im also noticing some slowdowns...presumably due to heating.
    I'm also noticing more of this happening while running android apps. I saw some compatibility improvement on android apps on 2474(Firefox used to fail to run on older FW), and I think maybe this difference is the cause for this...
    10-07-15 04:45 AM
  7. UghYawYaw's Avatar
    Heating only happens to me if I'm using android apps. Nonetheless everything works fine.

     BlackBerry > 9520>9700>9800>9900>Passport SE
    10-07-15 05:41 AM
  8. Mohamad Chehadeh's Avatar
    Android apps don't run with full efficiency on BB10. So they use up much more of the phone's capacity. Even when they're not running they're still using power. My solution, if you can live with it, is deleting all apps that aren't native to BB10.

    Posted via the king of phones. The Passport.
    10-07-15 06:38 AM
  9. newcollector's Avatar
    You might want to update to the newer OS versions that are available in the Leaked OS forum. If you still have the problem, remove all Android apps. If the problem goes away, then you know one of those apps is the culprit. Add them one at a time and then see if the heating issue returns.

    If neither of these work, you may have a connectivity issue. Does it heat up when you have full bars or when your phone is switching back and forth between a weak WiFi signal to the network.

    Posted via CB10
    10-07-15 09:24 AM
  10. shawnreum's Avatar
    Kindly tell how to do OS reload

    Posted via CB10
    You need to plug the USB port into a computer that has BlackBerry Link installed on it.
    Go into link and in the upper right corner you will see the word preferences. Click on it.
    A new window pops up and with in that window it's pretty self explanatory at that point.

    Posted via CB10
    10-07-15 10:42 PM

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