1. The_Passporter's Avatar
    I've noticed that my Heaphone 3.5mm jack is not holding the plug in properly and wondered if this is across the board. If I plug it in and play music then apply a slight pressure while wiggling the wire the plug is allowed to raise slightly but enough to cut the music off and return the sound to the phone. It then shuts off the music after re-detecting the plug again. This can happen while listening to music while working and phone clipped to your hip. I've tried several plugs and all work the same.
    If anyone has the same thing Let me know.

    Posted via CB10
    06-07-15 07:10 AM
  2. jaydee5799's Avatar
    sounds like a hardware issue that needs to be fixed. replaced or return your phone for a replacement?
    06-07-15 10:53 AM
  3. siung6's Avatar
    try with the one that come with the box. if still the same, claim for warranty.

    Posted via the CrackBerry App for Android
    06-07-15 10:57 AM
  4. The_Passporter's Avatar
    I seriously don't want to be bothered with the return and exchange for such a simple thing. I would rather order a new one and have it replaced. So you guys have tried it also and it doesn't wiggle out at all and stop the music?

    Posted via CB10
    06-07-15 02:34 PM
  5. kbz1960's Avatar
    Are you pushing it all the way in?
    06-07-15 02:37 PM
  6. The_Passporter's Avatar
    Are you pushing it all the way in?
    Ha ha that funny lol. Yes I am
    I've done multiple tests with different sets of ear buds and also on my wife's iPhone to be sure. It's the jack on the Passport. I use bluetooth mostly anyway so if I am just sitting on a plane or on the couch it's not that big a deal but if exercising or stuff it does stop the player

    Posted via CB10
    06-07-15 03:56 PM
  7. The_Passporter's Avatar
    Actually waiting for my new BlueAnt Pump to come in. Use bluetooth in the gym all the time.

    Heaphone Jack defective.-81wlzh9rhwl._sl1500_.jpg

    Posted via CB10
    06-07-15 03:59 PM
  8. samgne's Avatar
    I have the same issue with my passport. Might look at bluetooth headphones too

    Posted via CB10
    06-07-15 04:54 PM
  9. The_Passporter's Avatar
    Just got the Jaybirds X and now they have the X2 with slightly better battery life. Best sounding bluetooth stereo headphones earbuds I could find. Amazing!

    Posted via CB10
    Attachment 367479
    08-19-15 03:08 AM
  10. Andres Pena's Avatar
    sounds like a hardware issue that needs to be fixed. replaced or return your phone for a replacement?
    this for sure
    08-19-15 08:56 AM

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