1. malanis5's Avatar
    When i got my passport a year ago i would make phone calls in HD when the person receiving the call had a compatible HD call capable phone. Now i don't have that feature and i don't know why...

    Anyone here with a similar experience?
    10-27-15 11:53 PM
  2. Bla1ze's Avatar
    HD calling depends on quite a a few variables:

    - The network you're on. (Needs to support it)
    - The network the person you're calling is on. (Needs to support it)
    - Your device (Needs to support it)
    - Their device (Needs to support it)

    If any of them is out of balance, no HD calls. In other words, the person you're calling needs to be on a supported device and a supported network and the same for you in order to make use of HD calling.
    SeeBeeEss and Vistaus like this.
    10-27-15 11:59 PM
  3. amathtools's Avatar
    I used to get them often. Now that you mention it... can't recall one in a very long time. Odd.

    Posted via CB10
    10-28-15 12:49 AM
  4. SK122387's Avatar
    I don't remember ever getting them. I get them on my Classic, always to my mom, who is on T-Mobile like I am with her Classic.

    Not sure why my Passport, with the same sim card in, doesn't get HD when I call my mom.

    Posted via CB10
    10-28-15 01:08 AM
  5. wireless_surfer's Avatar
    I get them all the time still. Likely is related to your network. From what I recall, the phones both need to be on the same network for the feature to work.

    Posted via CB10
    10-28-15 01:10 AM
  6. ma678's Avatar
    I don't have HD on my Passport SE, either even if all of four requirements are met.

    Posted via CB10 on Passport SQW100-4/
    10-28-15 01:19 AM
  7. ma678's Avatar
    I finally saw the little HD icon on my Passport SE when calling someone on Koodo network yesterday.

    Posted via CB10 from Passport SQW100-4/
    01-01-16 01:43 PM

Similar Threads

  1. BlackBerry Priv on Wikipedia
    By jbfair728 in forum BlackBerry Priv
    Replies: 18
    Last Post: 11-12-15, 07:31 PM
  2. E-mails on the BlackBerry Q10
    By Taurice in forum Ask a Question
    Replies: 1
    Last Post: 10-27-15, 10:20 PM
  3. Replies: 1
    Last Post: 10-27-15, 06:40 PM
  4. I'd love to hear Kevin M's thoughts on the Priv
    By donnation in forum BlackBerry Priv
    Replies: 4
    Last Post: 10-27-15, 05:27 PM
  5. Homescreen Plus on a Q5?
    By Johnny Dollar in forum BlackBerry Q5
    Replies: 1
    Last Post: 10-27-15, 04:09 PM