1. sesp9's Avatar
    This just started yesterday. Every time I try to download an app, I keep getting this weird message saying: The installation failed because the package is already installed. After is says that, it just goes through the process again of trying to install the app and it repeats the message again and keeps doing this. Never even installing the app. I then close the app store, re-open it and try again to download an app but with no success. Has anyone every experienced this issue? Please help! I can't install any apps anymore from the app store!

    Having issues downloading any app on Amazon Appstore-img_20150308_092752.png
    03-08-15 09:41 AM
  2. jaydee5799's Avatar
    go to this link on your device's browser:
    http://www.amazon.com/getappstore
    update the amazon app store and then try again.
    03-08-15 09:50 AM
  3. sesp9's Avatar
    go to this link on your device's browser:
    http://www.amazon.com/getappstore
    update the amazon app store and then try again.
    I tried your link jaydee and went through the steps but with no luck. I even signed out and signed back in and I still have the issue.
    03-08-15 10:02 AM
  4. sesp9's Avatar
    I do not know what else I can do. This is frustrating and can not download apps from the app store!
    03-08-15 10:48 AM

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