1. Ziro1's Avatar
    I have contacted them through my account for the last 2 weeks since I sold my red Passport, and they have not responded.

    There is nothing on the account page to cancel the protection plan, very unprofessional of them.
    08-17-15 01:23 PM
  2. Bla1ze's Avatar
    Read the terms, there's numbers to call based on state / where you live. - https://care.blackberry.com/Content/..._US_Sample.pdf
    Ziro1 likes this.
    08-17-15 01:38 PM
  3. DaFoxGrey's Avatar
    From:
    https://care.blackberry.com/Content/..._US_Sample.pdf

    CANCELLATION
    You may cancel this Service Contract at any time by informing the Administrator of Your cancellation request.

    MONTHLY BILLING PAYMENT OF SERVICE CONTRACT PURCHASE PRICE
    ONLY:
    If your cancellation request is within 30 days of the Contract purchase date, You will receive a 100% refund of Your initial/first month’s Contract chargepaid by You, less any claims paid by Us.
    If such request is made after 30 days of the Contract purchase date, You will receive a pro-rata refund of that billing cycle’s monthly charge (if any).

    The Administrator would be the insurer, check on the PDF under your state.
    08-17-15 01:39 PM
  4. Ziro1's Avatar
    There's all states except Mass!!!
    DaFoxGrey likes this.
    08-17-15 01:45 PM
  5. DaFoxGrey's Avatar
    That pretty much leaves:
    www.MyProtectionPlan360.com/BlackBerryCare or call 1-855-830-9118
    Ziro1 likes this.
    08-17-15 02:48 PM
  6. mhw100's Avatar
    It's a 3 min phone call and your done.
    Ziro1 likes this.
    08-17-15 09:58 PM
  7. bhoqeem's Avatar
    You can't. You're trapped! Lol. Kidding.

    BlackBerry Passport SQW100-1/10.3.2.2339 on Telkomsel Network
    Ziro1 likes this.
    08-18-15 12:05 AM
  8. Goldboot02's Avatar
    Tell them Sweet Brown says
    Guys, how do you cancel Blackberry Protection Plan???-aint.png
    08-18-15 12:36 AM
  9. Ziro1's Avatar
    It's a 3 min phone call and your done.
    Thank you it really was 3 minutes !!
    08-18-15 08:54 AM
  10. nhanken's Avatar
    Mars....achusetts?

    There's all states except Mass!!!

    To BB or not to BBBBBB...?
    08-18-15 09:28 AM

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