1. prplhze2000's Avatar
    I used the save the home page trick. Now when I open it, it takes a long time before it allows you to type in the search box.

    FB also taking longer to load as well.

    Posted via CB10
    05-15-17 07:46 AM
  2. Dunt Dunt Dunt's Avatar
    Clear the cache.... or might try reloaded the OS... found that always offers some improvement in performance.
    05-15-17 10:47 AM
  3. 85_305's Avatar
    Now I've seen it all. Google loading slow? Wipe your phone!

    Sweet mother of God save us all. I wish I could use that excuse for everything in my line of work

    Posted via CB10 Passport
    05-16-17 01:49 PM
  4. i_plod_an_dr_void's Avatar
    Hillary did! ....and she was high up.

    Before that, just check the obvious causes first....
    ...out of curiosity, how long does it take to load up.....using wifi or data ? (its normally quick on Passport).

    ... if using wifi is the router at capacity ( dependent on whether the kids in the other room a playing full-blown movies and video games, and that can throttle the response times....or something else is transmitting in the background other app(s) runnning at same time. Someone borrowng your router (unexplained activity) next door, or even signal interference from a nearby router diminishing distance/speed.

    Check the router and see if its busy updating some other electronic device in the home/office.
    Try it when the wifi router is pretty silent (no visible activity)
    Try it when right next to the wifi router (in case you are getting dead low-speed spots somewhere in the house)

    Data similiar....getting a poor connection might slow speed of all internet activity
    Last edited by i_plod_an_dr_void; 05-19-17 at 02:29 AM.
    05-19-17 02:15 AM
  5. 85_305's Avatar
    The past several days my pp is going the same thing.. gets super hot where the LED is on the phone and its sucking down battery, sometimes I'm lucky to make the full day. Normally I can go home with 30-45% remaining under an intense day of use.

    Posted via CB10 Passport
    05-19-17 08:29 AM
  6. conite's Avatar
    The past several days my pp is going the same thing.. gets super hot where the LED is on the phone and its sucking down battery, sometimes I'm lucky to make the full day. Normally I can go home with 30-45% remaining under an intense day of use.

    Posted via CB10 Passport
    Reboot. Don't touch the phone for 20 minutes.

    Then load device monitor and look at current CPU usage. Everything should be less than 1% with CPU idling around 6%.
    05-19-17 09:25 AM
  7. 85_305's Avatar
    Interesting... "system" is using anywhere from 3-11% processor, constantly going up and down...

    Posted via CB10 Passport
    05-19-17 10:10 AM
  8. conite's Avatar
    Interesting... "system" is using anywhere from 3-11% processor, constantly going up and down...

    Posted via CB10 Passport
    How about everything else?
    05-19-17 11:19 AM
  9. 85_305's Avatar
    Nope. Super low.

    Posted via CB10 Passport
    05-19-17 12:18 PM
  10. 85_305's Avatar
    Yet another reason I can't wait to ditch this ****ty BlackBerry. Literally watching the battery drop before my eyes while browsing the past ten minutes. Phone getting real hot in the top right corner. SO annoyed.

    Posted via CB10 Passport
    05-19-17 12:30 PM
  11. mad_mdx's Avatar
    Well it would be nice if you'd try to troubleshoot the issue... in the battery monitor what is using the most battery?
    05-19-17 12:59 PM
  12. conite's Avatar
    Nope. Super low.

    Posted via CB10 Passport
    I mean, all under 1% at idle?
    05-19-17 01:06 PM
  13. 85_305's Avatar
    Google is taking much longer to load.-img_20170519_142311.png
    Google is taking much longer to load.-img_20170519_142335.png
    Google is taking much longer to load.-img_20170519_142421.png



    Attached three pics of the system. One is the past 12 hours. Something is majorly screwy.

    Posted via CB10 Passport
    05-19-17 01:25 PM
  14. 85_305's Avatar
    For instance, ten to fifteen minutes ago I had I think 30% battery. All I've been doing is browsing Google for car parts. Now, 10-15 mins later I'm down to 20% battery and the phone is HOT at the top right corner.

    Posted via CB10 Passport
    05-19-17 07:32 PM
  15. Emaderton3's Avatar
    For instance, ten to fifteen minutes ago I had I think 30% battery. All I've been doing is browsing Google for car parts. Now, 10-15 mins later I'm down to 20% battery and the phone is HOT at the top right corner.

    Posted via CB10 Passport
    Do you have a lot of Android apps?

    Posted via CB10
    05-19-17 08:31 PM
  16. Lostboy5151's Avatar
    I understand your issue with the battery but when you say "taking too long," are we talking in seconds???
    Everyone should have to learn how to use a device the old fashion way.... on a dial up modem.

    You (generally speaking) will never find any mobile device that is perfect because it doesn't exist.
    Excepting THAT is the first step to recovery. The next step is to enjoy all the great things your device has to offer.
    ALl the things that you have in your device outweigh the few annoyances that (if you really try)
    you can live with.
    05-19-17 09:17 PM
  17. 85_305's Avatar
    Yes, the same ones I've been using for some time now. BUT, I did just update fb the other Day to the latest version (android facebook lite). I just deleted the app and within minutes the heat has died down significantly. We'll see tomorrow if battery life is affected.

    Posted via CB10 Passport
    05-19-17 09:17 PM
  18. 85_305's Avatar
    As an update, with very little change in use from the week, my battery is back to normal and the phone isn't heating up anymore. It was definitely the android app facebook lite that updated and caused these issues. Thanks for the help guys and good luck to the OP

    Posted via CB10 Passport
    05-20-17 11:54 AM
  19. brookie229's Avatar
    As an update, with very little change in use from the week, my battery is back to normal and the phone isn't heating up anymore. It was definitely the android app facebook lite that updated and caused these issues. Thanks for the help guys and good luck to the OP

    Posted via CB10 Passport
    You are going to find that the fewer android apps you have on your Passport, the better it performs. This is why people like myself (with only 12 android apps, none power hungry) are experiencing little if any problems. I just don't need any of them. If you require anything that updates, notifies etc and is android, your device is going to overheat and perform badly. The runtime is just not as efficient as a true android device, plain and simple.
    05-20-17 12:01 PM
  20. Emaderton3's Avatar
    You are going to find that the fewer android apps you have on your Passport, the better it performs. This is why people like myself (with only 12 android apps, none power hungry) are experiencing little if any problems. I just don't need any of them. If you require anything that updates, notifies etc and is android, your device is going to overheat and perform badly. The runtime is just not as efficient as a true android device, plain and simple.
    Yes, they kill the battery even if not open

    Posted via CB10
    05-20-17 02:10 PM
  21. conite's Avatar
    Yes, they kill the battery even if not open

    Posted via CB10
    Although Android apps and services cannot run in the background on BB10, a situation can be created (with a poorly coded app, or a corrupted Android Runtime environment) where the app and the Runtime continually wake each other in a battery-eating frenzy. Sometimes the only way to solve it is to delete the app or factory-reset (depending on where the problem lies).
    05-20-17 02:19 PM
  22. Emaderton3's Avatar
    Although Android apps and services cannot run in the background on BB10, a situation can be created (with a poorly coded app, or a corrupted Android Runtime environment) where the app and the Runtime continually wake each other in a battery-eating frenzy. Sometimes the only way to solve it is to delete the app or factory-reset (depending on where the problem lies).
    This! I had been trying random Amazon apps on my Q10 a while ago. My phone would be dead by noon with almost no use. I have decided not to use anymore of them ever or even the converted ones in BBW. Some still show as active in Ghost Commander even after being closed.

    Posted via CB10
    05-20-17 02:29 PM
  23. 85_305's Avatar
    Well the plot thickens. Perhaps it WASN'T my Facebook lite app that I've never had an issue with... it's totally the browser! Just spent fifteen minutes browsing within four tabs... phone is down OVER 10% drop from 58 to 45% remaining! And, the phones getting hot again. Just put the phone on my ladies leg randomly and she said "hot" without any form of prompt. Damn BlackBerry is literally falling apart from the inside out.

    Posted via CB10 Passport
    05-20-17 08:39 PM
  24. Trauma Surgeon's Avatar
    Android apps? Do not need them. Thanks to Memory. What was Blackberry thinking?

    Posted via CB10
    05-21-17 08:05 AM

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