1. shawnreum's Avatar
    On my Passport Gmail is showing both an email and a filed email.
    And in order for it to be fully marked as read, I have to open up both email types. It's starting to become a little bit redundant and annoying.

    What setting gets rid of this so I only have to open up one of them or only one of them shows up in email?

    Gmail showing email and filed email. How to stop it?-img_20150616_211310.png

    Posted via CB10
    06-17-15 11:33 PM
  2. Jerry A's Avatar
    In Gmail, under the Labels setting, you need to uncheck the All Mail label from appearing in IMAP folders.
    06-18-15 12:10 AM
  3. 89ben's Avatar
    Just click on the gear icon at the top right of your inbox for settings. Then click configure box from there check or uncheck any of the five tabs to activate them or turn them off. Or you can also choose if you want to keep all starred messages in the primary inbox.
    06-18-15 12:44 AM
  4. jamesharmeling's Avatar
    This has been bugging me to death too. Hopefully, the above advice solves the issue. Thanks!

    BlackBerryaholic by choice.
    06-18-15 03:50 AM
  5. shawnreum's Avatar
    In Gmail, under the Labels setting, you need to uncheck the All Mail label from appearing in IMAP folders.
    But wouldn't that stop my custom folders and also folders like sent mail to stop working?

    Posted via CB10
    06-18-15 04:52 AM
  6. Jerry A's Avatar
    But wouldn't that stop my custom folders and also folders like sent mail to stop working?

    Posted via CB10
    No,, those are separate labels and are managed independently of All Mail.
    06-18-15 05:22 AM
  7. shawnreum's Avatar
    I found out what the cause is.

    It's because with Gmail there's regular inbox and then there's important inbox.
    Important inbox will show up in the regular inbox, but regular inbox will not show up in important inbox.

    Well in my case I had both inboxes set to sync to my Passport.
    I turned off the sync of important inbox and the double showing of emails stopped.

    I'm still curious what's the show all setting your talking about? Can you describe what it does? Like the functionality of it.

    Posted via CB10
    06-22-15 07:32 AM

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