1. Mark bb10's Avatar
    Has anyone else had a problem when trying to open front camera? I have tried hard reset reloaded OS, deleting all other camera application restarting phone and still not working, really need it for BBM video calls any suggestions?
    Front camera not starting.-img_20160429_181201.png

    Posted via my magical Passport, keeping the dream alive Scotland Aye!
    04-29-16 12:15 PM
  2. conite's Avatar
    If you really tried all that already, that only leaves a hardware problem.
    04-29-16 12:24 PM
  3. Mark bb10's Avatar
    If you really tried all that already, that only leaves a hardware problem.
    Thought so, it's just annoying did stop before then restarted phone an worked for a while then same issue but now not working at all.

    Posted via my magical Passport, keeping the dream alive Scotland Aye!
    04-29-16 12:30 PM
  4. Mark bb10's Avatar
    Just a wee update: contacted BlackBerry and they have confirmed hardware issue with camera and have said it is covered by the warranty, I just presumed it was a 1yr warranty but no they checked my Pin and said it runs till 2017, so maybe get a replacement might ask to pay the difference and get a SE will see what they say.

    Posted via my magical Passport, keeping the dream alive Scotland Aye!
    05-01-16 06:39 PM
  5. lit3's Avatar
    Just a wee update: contacted BlackBerry and they have confirmed hardware issue with camera and have said it is covered by the warranty, I just presumed it was a 1yr warranty but no they checked my Pin and said it runs till 2017, so maybe get a replacement might ask to pay the difference and get a SE will see what they say.

    Posted via my magical Passport, keeping the dream alive Scotland Aye!
    Thanks for the update

    Posted via CB10
    05-06-16 12:22 AM

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