1. Tetragrammaton's Avatar
    Facebookapp: No connection to Facebookserver-img_20141118_172608.png

    Hi Crackberry,

    I know, that this picture is in German, but does anybody of you experience the Facebookglitch on the Passport, saying that there was "a Facebook error on their servers"?

    Timeline dos not update, stays empty.

    If I click my profile, sites I like and groups I can see everything and if I click the links in the notifications which are in my hub, it leads me to the comment, picture or whatsoever.

    It does not matter if I use WiFi nor the mobile network.

    Passport firmware is 10.3.0.1418, Facebookapp's version Isaac 10.4.30.6. No leak, no beta installed.

    Posted via CB10
    11-18-14 06:26 PM
  2. Tetragrammaton's Avatar
    Just installed and uninstalled the app, used the Android version (which leeches a lot of my battery time). Guess, I will have to live with it for a while. Hope an update will come soon, which gets rid of the bug and that it is not my system or the hardware being buggy.

    Posted via CB10
    11-18-14 07:44 PM
  3. NRB's Avatar
    Hello, what I did was to logout of Facebook then I uninstalled the app. Download the app again and login. Since then no problem anymore.

    Z10/STL100-3 RFK121LW/10.2.1.3062
    11-18-14 07:52 PM
  4. Sequester#WN's Avatar
    Also happened to me from time to time - also in Germany. But not limited to Passport but also on Q10. I assume this is a glitch on the server side. Started to work again after a couple of hours. In the meantime I used the mobile website.

    Posted via CB10
    11-18-14 08:23 PM
  5. Silverfern's Avatar
    Happened to me in canada. From my experiences, a hard reset fixes it. Just hold the volume up and down together till it reboots

    Posted via CB10 from BlackBerry Passport
    11-18-14 11:58 PM
  6. ajseymour's Avatar
    Haven't got my Passport yet but have experienced this from time to time on my Z10 and Q10. It seems to sort itself out after a while.

    Sent from my KFTT using Tapatalk
    11-19-14 06:30 AM
  7. Tetragrammaton's Avatar
    Thanks for replying. I also had the Z10 and the Q10. Never experienced it with those devices. Anyway, it "works" now on cellular network and on my job's place WiFi. At home it is still buggy. But that appears to be a common failure to work properly with FritzBoxes.

    Posted via CB10
    11-19-14 02:25 PM
  8. kelvintanha's Avatar
    Hi folks, i'm experiencing this problem on my 1month old passport. Follow some recommendation, I have my device hard reset (press both of up and down volumn button at the same time). However, the problem has not been solved properly. Then, I uninstall the facebook app and reinstall it via BlackBerry world, the app itself not working and not connect with facebook server, the quoted announcement. FYI, I can get in the facebook network via browser well.
    Anybody has got the same problem? And how you guys fixed this bug?
    Cheers

    Posted via CB10
    11-20-14 12:22 AM

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