1. divernan's Avatar
    I did the update last night and Facebook and Messenger are gone from my hub and I don't see an option of putting them back in settings.
    Anyone else having this issue?

    Posted via CB10
    04-13-17 10:14 PM
  2. krazyatom's Avatar
    Reinstall app?
    04-13-17 10:15 PM
  3. divernan's Avatar
    Did that. Didn't help.

    Posted via CB10
    04-13-17 10:24 PM
  4. ppeters914's Avatar
    I did the update last night and Facebook and Messenger are gone from my hub and I don't see an option of putting them back in settings.
    Anyone else having this issue?

    Posted via CB10
    Updated to 10.3.3.... . what?
    Updated from what version?
    You referring to native or Android versions of Facebook and Messenger?

    Posted via CB10 / AT&T /Z10 STL100-3 /
    04-14-17 10:16 AM
  5. divernan's Avatar

    I am using Face10 and Messenger. Before this latest update both apps appeared in the hub. But they were not there after the update. I went to settings and the only options to add to the Hub are other emails, calendar, Kobo and Skype.

    Posted via CB10
    04-14-17 10:36 AM
  6. divernan's Avatar
    I believe I was on software release

    Posted via CB10
    04-14-17 10:44 AM
  7. joeldf's Avatar
    Replied instead of edited.

    04-14-17 10:45 AM
  8. joeldf's Avatar
    I had something, but you're talking about Face10. Don't know about that.

    04-14-17 10:47 AM
  9. divernan's Avatar
    OK yes I knew it was no longer a native app but I thought the Face 10 app would still attach to the Hub. Very frustrating that it doesn't. But that helps me understand why.

    Posted via CB10
    04-14-17 10:49 AM
  10. Peter_Cincy's Avatar
    I have the same issue as noted by the OP, just hadn't noticed before. Previous version ( of the BlackBerry 10 facebook app and Inst 10 installed under Both apps previously integrated into the hub, though I had them set up with separated msg feeds, not flowing into the combined msg display.

    Now with installed via AT&T OTA a few weeks ago, I see that they're not in the hub at all. Furthermore, I can no longer use the old FB - I am now required to log out and update the app. Not a real problem since I barely use FB, but I will lose FB-only contacts of course.

    Fortunately, I have experienced none of the performance issues using 10.3.3 that others have reported - thankful for that. Otherwise, hate to lose any functionality, but it's part of the drip-drip demise of BlackBerry 10, I suppose.

    Posted via CB10
    04-14-17 11:27 AM
  11. divernan's Avatar
    Someone suggested I uninstall and reinstall, reboot after ten minutes. I had tried to do that but I did it again and IT WORKED!
    I now have Face 10 and Messenger back in my Hub.

    Posted via CB10
    04-14-17 11:38 AM
  12. kire4scf's Avatar
    Had the same issue, worked for several hours and now it doesn't update again in my hub

    Posted via CB10
    04-15-17 06:56 AM
  13. Peter_Cincy's Avatar
    Update: I took the advice and reinstalled my Nemory-based Inst 10 app, and now it's back in the Hub, so that's good. I assume the same works for other apps from this developer.

    However, I'm assuming there's no solution to loss in operability of BB's old FB app. Obviously I can upgrade to latest but without Hub integration in any event. (And yes, I've tried third-party apps but not found them to be satisfactory. However, I don't want to derail this thread with further discussion.)

    Posted via CB10
    04-15-17 09:14 AM

Similar Threads

  1. passport not camera focusing
    By trutledge83 in forum BlackBerry Passport
    Replies: 5
    Last Post: 04-23-17, 03:24 PM
  2. Proposal for Kevin and Bla1ze...
    By d987654321 in forum Site Feedback & Help
    Replies: 18
    Last Post: 04-15-17, 10:17 PM
  3. Replies: 4
    Last Post: 04-15-17, 07:42 PM
  4. Blackberry 10 Hub Flashing
    By waldos42 in forum Ask a Question
    Replies: 5
    Last Post: 04-15-17, 07:35 PM
  5. Maximum number of accounts in the Hub?
    By JSmith422 in forum Ask a Question
    Replies: 3
    Last Post: 04-14-17, 01:20 PM