1. ryeguyyyc's Avatar
    FYI, I just received this about 10 minutes ago:

    "Everyone !

    Thank you so much for putting up with all the confusion around the VIP orders. I want to assure you that we are sending your orders. All people in the US should be getting their products shipped at the latest today. For Canadian offers, we will be getting them out Monday , Tuesday. They have to go through customs.

    With the shipments, you want to get official shipment confirmation email with the tracking information - but we cant do that quite yet.

    Some of you might know that the VIP products were associated with a promotion and that they were set up for immediate charge. Well, with immediate charge comes no automated shipping tracking information.

    We have started working to get the information. Then we will send each one of you your tracking link. It may take a couple of days to get the information for each of your orders, but we will send confirmation emails at the end of each day until everyone gets one.

    I know this is one more round of frustration and I hope you have one last bit of patience for us.

    Of course, if you dont, my email and contact information are below.

    Please let me know if someone you know should get this email. I will resend it to them personally.

    And while this email doesnt look like an official BlackBerry email, it is an official BlackBerry email. 

    Youve been the best fans ever.

    Marie"
    Jtaylor1986 likes this.
    10-17-14 07:24 PM
  2. 16698624's Avatar
    I received the same email too. Finally some official responses from BlackBerry. I am getting tired of dealing with digital river. I am glad that I probably will receive my passport by the end of next week.

    Posted via CB10
    10-17-14 07:40 PM
  3. YUUUUP's Avatar
    Got it too ?

    Posted via CB10
    10-17-14 07:52 PM
  4. webber27's Avatar
    Good email.

    Posted via CB10
    10-17-14 07:54 PM
  5. cranberry14's Avatar
    I got the same email.

    Posted via CB10
    10-17-14 08:13 PM
  6. CKennedy's Avatar
    Count me in too... good call BB

    Posted via CB10
    10-17-14 08:31 PM
  7. BCITMike's Avatar
    1. Need to bypass USA next time and ship to Canada and fulfill.

    2. Should overnight them so people get them before asking for ship date.

    Posted via CB10
    10-17-14 10:36 PM

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