Double Typing on Passport?

02-01-17 02:15 AM

tools

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aha

I had it before but replaced my Passport. After that an OS update was supposed to fix this problem but I have never seen it back. So either they fixed in the newer hardware builds or the OS.

What's funny is that in Priv forum people were complaining about their keyboard missing key strokes when you type fast. And one of the theory was their fix for Passport becomes a overkill for Priv keyboard. But I think they fixed it too over there... maybe the fix for Priv introduced the double typing back for Passport? Assuming the debouncing code are shared across platforms.

PassportSQW100-1/10.3.2.2339

Emanuel_Bardanis likes this.

02-08-16 05:30 PM

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wilkto

Originally Posted by heading4tomorrow

Which model passport do you have and which OS are you running?

PassportSQW100-1/10.3.2.2876 original

Posted via my mobile

02-16-16 12:58 PM

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heading4tomorrow

Double typing issue resolved, all thanks and credit goes to Conite

Originally Posted by conite

The last few have the double typing adjustments. I suggest you load 10.3.2.2813.

02-24-16 01:12 PM

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anon(9158709)

A few months ago I had it and then an OS update fixed it (double typing recognition I suppose).
Now, it's back. I have PassportSQW100-1/10.3.2.2876.

Posted via CB10

02-24-16 01:40 PM

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Vegaschick

I have ATT passport and have version 10.3.2.556 and I type ALOT and the letter n is giving me such a hard time it makes me crazy! I have to go over everything I type and it is exhausting! I came here hoping for a solution....anybody have one?

02-26-16 12:53 AM

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SC2Bud

PassportSQW100-4/10.3.2.2876

Posted via CB10

02-26-16 02:06 PM

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heading4tomorrow

Originally Posted by Vegaschick

I have ATT passport and have version 10.3.2.556 and I type ALOT and the letter n is giving me such a hard time it makes me crazy! I have to go over everything I type and it is exhausting! I came here hoping for a solution....anybody have one?

See my post above #153.
Load 10.3.2.2813. and see if that helps.

02-26-16 03:25 PM

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NYCDweller

Originally Posted by Vegaschick

I have ATT passport and have version 10.3.2.556 and I type ALOT and the letter n is giving me such a hard time it makes me crazy! I have to go over everything I type and it is exhausting! I came here hoping for a solution....anybody have one?

Same issue with the same letter on an AT&T unit. Just started about 2 weeks ago... Extremely frustrating with the amount of typing I do.

02-28-16 10:51 PM

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LyoobaBerry

Sadly... my PassportSQW100-4/10.3.2.2876 is severely affected and on a number of keys... Will have to try Conite's fix suggestion

Posted via CB10

02-29-16 06:02 PM

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barbwyr

My double type turned to those same keys, right side typically bnmjkl, not always working. So the software update did nothing as it was a physical issue. Had little issue explaining the problem to ATT who sent out a replacement and I am happy again :-)

Passport Posted via CB10

03-11-16 05:13 AM

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Ahmad Aleid

must be a hardware issueb.. never been the case in my original passport & silver edition

03-11-16 05:17 AM

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heading4tomorrow

Originally Posted by Ahmad Aleid

must be a hardware issueb.. never been the case in my original passport & silver edition

No it is not hardware issue, or it is an hardware issue that's addressed with a software update.
I had terrible double typing issue, and it went away after an update.

03-24-16 09:55 PM

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Oiram Asojonih

I'm with AT&T and everybody knows that we never get updates so I'm really in a hole with my Passport. The double typing is driving me nuts. I'm thinking about ditching my passport (for what? Not sure yet) or maybe just go back to my Z30. Bummed.....

Posted via CB10

03-30-16 11:09 PM

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barbwyr

Originally Posted by Oiram Asojonih

I'm with AT&T and everybody knows that we never get updates so I'm really in a hole with my Passport. The double typing is driving me nuts. I'm thinking about ditching my passport (for what? Not sure yet) or maybe just go back to my Z30. Bummed.....

Posted via CB10

Is it still under warranty? I would call and get it exchanged because the update isn't a permanent fix. Eventually the double type gives way to non-functioning keys. Traded mine in months ago with no issues since.

03-30-16 11:24 PM

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barbwyr

Originally Posted by heading4tomorrow

No it is not hardware issue, or it is an hardware issue that's addressed with a software update.
I had terrible double typing issue, and it went away after an update.

Software can help a key the repeats but it can't fix the problem of a bad key. The key double and triple types at first but eventually gets worse and the key stops working completely and software can't make a broken key type. That's why it's a hardware issue that requires replacement.

03-30-16 11:27 PM

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Breadman

I have an AT&T passport and have never experienced double typing on it. I also own a Red OG passport and never experienced any issues with it either.. Just lucky I guess..

Posted via CB10

03-30-16 11:50 PM

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mustangh2o

My first PP continually had double type issues despite any updates. After it malfunctioned and I received a replacement, it has been free of that issue altogether.

Posted via CB10

03-31-16 09:13 AM

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heading4tomorrow

Originally Posted by barbwyr

Software can help a key the repeats but it can't fix the problem of a bad key. The key double and triple types at first but eventually gets worse and the key stops working completely and software can't make a broken key type. That's why it's a hardware issue that requires replacement.

Then we are talking about two different issues. Double typing on a specific key might be hw issue, but I think an hw issue would more likely be not typing or getting stuck, for example.
Anyway, I am happy that my Passport works like a champ with no more double typing after sw update.

04-05-16 01:26 AM

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itiswhatitisnt

I had double typing issues and I solved it by calling AT&T and they sent out a replacement. I no longer have the issue. (Hopefully)

04-06-16 11:22 AM

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meattray
Trusted Member

I've had double typing issues since 2836. This is my second passport as the first had the screen issue. Hoping an update at some point will fix this.

Posted via CB10

04-06-16 08:31 PM

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gohogs911

Ready to get it fixed. Slows me down terribly...

04-06-16 08:34 PM

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Zeratul57

Originally Posted by Oiram Asojonih

I'm with AT&T and everybody knows that we never get updates so I'm really in a hole with my Passport. The double typing is driving me nuts. I'm thinking about ditching my passport (for what? Not sure yet) or maybe just go back to my Z30. Bummed.....

Posted via CB10

My minor double type went away with update 2514. You should load 2813 for worry free operation

Posted from a wireless charging Passport. Get one!

04-07-16 11:55 AM

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zack west

My "z" is double typing, to the point I had to change my lockscreen password.

Posted via CB10

Last edited by zack west; 04-07-16 at 02:44 PM.

04-07-16 12:41 PM

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barbwyr

Originally Posted by itiswhatitisnt

I had double typing issues and I solved it by calling AT&T and they sent out a replacement. I no longer have the issue. (Hopefully)

That's what I did. No more issues thankfully.

Passport Posted via CB10

04-07-16 02:14 PM

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Just Me

Starting to see double typing issues on my passport. It is very intermittent. Different letter every time. Strange it does not seem to happen in the CB10 app. I'll keep typing until it happens aggain. <- Bingo

Is there a solution for this? I would prefer it if it didn't happen.

Posted via CB10

andy957 likes this.

05-14-16 09:20 AM

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