1. beamerboym3's Avatar
    Does anyone know how to solve this issue of double type letters on Passports without having to go to factory reset? I have heard it is a known issue with Passports. Also a App came out from BlackBerry for same problem with some Key2's.
    08-04-18 11:47 AM
  2. Bla1ze's Avatar
    Does anyone know how to solve this issue of double type letters on Passports without having to go to factory reset? I have heard it is a known issue with Passports. Also a App came out from BlackBerry for same problem with some Key2's.
    It's fixed in the OS on Passport. As long as you're on at least a somewhat newer OS, it should be fixed and unless there's something else at play like you know, your keyboard just being old.
    08-04-18 12:18 PM
  3. beamerboym3's Avatar
    It's still like new. I have the newest OS version. I think it might be some other software issue. I will do Fact reset when I get my key or when I want to use Passport bad enough again. Might put it on sidelines for awhile. I just love the screen size though. I wish they would make a P
    Android Passort with same screen size! I would love it. I have put in a couple of requests but who knows if they will listen to me.
    08-05-18 11:42 AM
  4. tegar ramadhanu kariadinata's Avatar
    It's still like new. I have the newest OS version. I think it might be some other software issue. I will do Fact reset when I get my key or when I want to use Passport bad enough again. Might put it on sidelines for awhile. I just love the screen size though. I wish they would make a P
    Android Passort with same screen size! I would love it. I have put in a couple of requests but who knows if they will listen to me.
    do you try it on 10.3.3.2057?

     Passport RED Edition 10.3.32163
    08-06-18 04:25 AM
  5. beamerboym3's Avatar
    10.3.32163? It just says I have the latest version. And it is 10.3.3.2137. When I check on "updates", it says I have the latest update. It doesn't double type all the time so I just live with it.
    08-06-18 09:18 AM
  6. ppeters914's Avatar
    Latest is 10.3.3.3216, however, some Passport owners have had various issues with that version, so try 10.3.3.2057 first.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.3216
    08-06-18 03:16 PM
  7. tegar ramadhanu kariadinata's Avatar
    Latest is 10.3.3.3216, however, some Passport owners have had various issues with that version, so try 10.3.3.2057 first.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.3216
    yes, you are right.

     Passport RED Edition 10.3.32163
    08-06-18 07:33 PM
  8. beamerboym3's Avatar
    Ok. Thanks guys! But I don't kow how to go back to a previous OS version? 10.3.3.2057. You guys know?
    08-07-18 11:14 AM
  9. ppeters914's Avatar
    Sorry to sound snippy, but it's only been posted about 40 dozen times. Did you even try searching?

    Your options:

    1. Non-destructive install using Sachesi or DBBT and Blitz file. You'll need to check or uncheck (sorry, don't remember and not in front of computer) the box that says "Install newer files only."

    2. Destructive using autoloader. This wipes everything for a clean install, so backup anything you want to keep before running autoloader.

    Please let us know if you require further assistance.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.3216
    08-07-18 11:53 AM
  10. beamerboym3's Avatar
    Thanks. I should have done the search. Just too used to looking at the threads and forgot there actually is a search function. Lol
    08-08-18 01:11 PM
  11. BurningPlatform's Avatar
    .3216 is the OS that BROUGHT this double typing issue to my Passport, for the very first time ever. It started troubling me the day I upgraded to that OS, and it never stopped. I've had no time to wipe/reinstall OS yet.
    08-10-18 05:03 AM
  12. gibsoje74's Avatar
    I had it on my passport every since the day I opened the box. On 2 letters mostly. It's been so long I can't remember which ones. But it got so common that I expected it to act up when I typed words with those letters. I got used to it and just never worried about it anymore. But that was b4 the 10.3 upgrade and I had done purchased the Priv before the OTA upgrade was released. Come to think about it. I need to power it up and upgrade it. LOL.
    08-21-18 06:55 PM

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