1. vhl71's Avatar
    Been using my Passport SE for the last two days. Everything seems to be fine. Since I'm addicted to this device I'm constantly on it and the device gets warm. Is this normal? I get about 13-15 hours on battery. Not sure whether the heat is normal for others who use the phone heavily.
    12-06-15 01:40 PM
  2. Lostboy5151's Avatar
    Your device will get warm especially when you download a new app.
    Rebooting your device will solve your issue.

    You should reboot your device at least once a week anyway and always after installing apps or upgrades!
    12-06-15 02:17 PM
  3. brookie229's Avatar
    There's also the "New Device" factor. Right now you are constantly using your new device because of its newness. After a time, maybe you will be able to put the Passport down for a few minutes haha. My Passport is not very often warm to the touch, but it can be noticed after a new app install, playing a game or anything else that is resource intensive.
    12-06-15 02:22 PM
  4. Deadmunny's Avatar
    No its never gotten warm even when I first set it up

    Passport SQW100-4 10.3.2.2474
    12-06-15 05:10 PM
  5. Lostboy5151's Avatar
    Your device will get warm especially when you download a new app.
    Rebooting your device will solve your issue.

    You should reboot your device at least once a week anyway and always after installing apps or upgrades!

    I should also mention... if it gets too hot to handle, hang up and dial 911
    12-06-15 05:32 PM
  6. Adi Marwan's Avatar
    Been using my Passport SE for the last two days. Everything seems to be fine. Since I'm addicted to this device I'm constantly on it and the device gets warm. Is this normal? I get about 13-15 hours on battery. Not sure whether the heat is normal for others who use the phone heavily.
    Not sure if this is related, but I read that quite a few passport users don't experience the overheating issue anymore with the latest OS leak (10.3.2.2813).. I can't verify because I don't own a passport...yet..lol..
    Lostboy5151 likes this.
    12-06-15 06:55 PM
  7. Adi Marwan's Avatar
    Considering you don't actually have a Passport It's really not related unless, of course, you read it in the National Enquirer or heard it from Oprah, in which case ....
    come on in.The first round's on you!!
    Ohhh yeahhhh.... haha very welcoming! =D
    12-06-15 07:24 PM
  8. David Tyler's Avatar
    Does my Passport get warm? Only next to a 9900 wearing perfume. Seriously, after a 90 minute BBM Meetings session, yeah, a little. Other than that, no.


    Passport SE: All the snooty prestige of a device with a precious metal in the name at less than half the price!
    12-06-15 07:33 PM
  9. Deadmunny's Avatar
    Considering you don't actually have a Passport It's really not related unless, of course, you read it in the National Enquirer or heard it from Oprah, in which case ....
    come on in.The first round's on you!!
    Classy.... Do you also look down on guys who don't wear Turnbull & Asser shirts to the office?

    Passport SQW100-4 10.3.2.2474
    Lostboy5151 likes this.
    12-07-15 06:28 AM
  10. chin chen's Avatar
    It does occasionally get warm on the top right corner. My screen is starting to lift a bit I noticed the last few days, but really just a bit and it doesnt bother me so far. Hope it wont get worse over time.

    Posted via CB10
    12-07-15 07:56 AM
  11. anhhung8142's Avatar
    Mine does not get warm. Mine gets hot! Like-frying-egg hot!
    12-07-15 08:12 AM
  12. so crow's Avatar
    My passport never gets warm it's such a beast phone.

    Posted via CB10
    12-07-15 08:45 AM
  13. Henry Jr's Avatar
    No. Mine does not get warm.

    Q10 (SQN100-3 : 10.3.2.158), Passport (SQW-100 : 10.3.1.1779)
    12-07-15 09:31 AM
  14. Lostboy5151's Avatar
    Classy.... Do you also look down on guys who don't wear Turnbull & Asser shirts to the office?

    Passport SQW100-4 10.3.2.2474
    I was just kidding around! It didn't occur to me that you won't get it! Please accept my apology! I meant no disrespect!
    12-07-15 12:29 PM
  15. unclebanglin's Avatar
    Yes, usually in the upper right corner...behind the led light, but on thr back side??

    PassportSQW100-3/10.3.2.858

    Posted via CB10
    12-07-15 03:33 PM
  16. scorpio001's Avatar
    My SE got very warm the first 48 hours, that's when I was using it a lot and installed few apps.

    On the 3rd day runs 'normal' or cool I would say.

    Cheers.
    12-07-15 07:14 PM
  17. imcurved's Avatar
    Mine used to have double typing issue but never back warm issue.

    PassportSQW100-1/10.3.2.2639
    12-07-15 08:56 PM
  18. CecilTsunami's Avatar
    Mine is warm right now. I've been constantly on it all day obsessively reading about some local politics. I just plugged it in after the 14th hour since I unplugged it because the battery was around 30%.

    So yeah, warm is normal for heavy use.

    Posted via CB10
    12-07-15 09:17 PM
  19. DT102323's Avatar
    My Passport is really overheating and that's no joke. This bad behavior has sort of started 2 weeks ago without obvious reasons.

    Is it hardware or software problem? The only real software issue I can't think of is the fact I'm using Blend application more since I have replaced my very reliable Playbook with a new Android tablet because of obsolescence.

    Any useful hint from anyone ? Thanks in advance.

    Posted via CB10
    12-14-15 10:26 PM
  20. Alain_A's Avatar
    My first one did: Top right corner. Returned it. The second one: Nope
    12-14-15 11:53 PM
  21. BruceFlea478's Avatar
    Both Passports I've owned have gotten extremely hot in the top right, especially when using android apps or browsing content heavy Web pages. My first Passport got so hot the screen came off slightly in the top right. So far it hasn't happened with this new one, but I feel it's only a matter of time.

    Posted via CB10
    12-15-15 12:35 PM
  22. unclebanglin's Avatar
    I don't feel it anymore since adding a body glove case...wonder if it's still happening...

    Posted via CB10
    12-15-15 01:07 PM

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