1. sclitheroe's Avatar
    Am I crazy, or does the Passport not support three-button headphones? The ones in the box are one button, and trying my iPhone headphones, it seems that you can't manipulate the volume from the buttons on the headphones. I could have sworn this worked back on my Z10, but that was a while ago.

    Anyone tried this, or can test for me and report back?
    09-30-14 11:11 PM
  2. dalight13's Avatar
    Try to go into settings/main volume and see if music shortcuts and media volume are on


    Do volume up/down buttons on headphones not work on Passport?-img_20140930_233350.png

    Posted from my Canadian Passport
    09-30-14 11:34 PM
  3. sclitheroe's Avatar
    I tried both ways, couldn't get it to work - is yours working with a headset with volume controls?
    10-01-14 12:30 AM
  4. sangheta85's Avatar
    My headphones don't seem to be working aswell, only the pause/play button works. They work fine on the z30 though.

    Posted via CB10
    10-01-14 12:41 AM
  5. nah.uhh's Avatar
    My headphones don't seem to be working aswell, only the pause/play button works. They work fine on the z30 though.

    Posted via CB10
    Ouch
    Are you running os 10.3.0.1154?

    Anyone else?
    10-01-14 01:05 AM
  6. sangheta85's Avatar
    Ouch
    Are you running os 10.3.0.1154?

    Anyone else?
    Yup, running stock os out the box.

    Posted via CB10
    10-01-14 01:09 AM
  7. silverbullet's Avatar
    That sucks. Makes me want to keep my z30.

    Maybe you can only use the android version headphones and the apple ones with three buttons won't work.

    Yes it's a BlackBerry. If you have something bad to say... speak to Easton!
    10-01-14 01:10 AM
  8. sangheta85's Avatar
    That sucks. Makes me want to keep my z30.

    Maybe you can only use the android version headphones and the apple ones with three buttons won't work.

    Yes it's a BlackBerry. If you have something bad to say... speak to Easton!
    Forgot to mention. There not the apple headphones. I'm using a pair of bose 3-button headphones.

    Posted via CB10
    10-01-14 01:14 AM
  9. sclitheroe's Avatar
    Well the main thing is I know I'm not crazy now. Since the start/stop button works, we know its a software bug - the physical interface is clearly good.
    10-01-14 08:59 AM
  10. silverbullet's Avatar
    Forgot to mention. There not the apple headphones. I'm using a pair of bose 3-button headphones.

    Posted via CB10
    I have the QC20i for Apple and it works but Bose said it may not work on all BlackBerry devices. They encouraged me to purchase the android version.

    Yes it's a BlackBerry. If you have something bad to say... speak to Easton!
    10-01-14 10:45 PM

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