- If that's true, when I get back to Vancouver I'll be sending it back as I am in no rush and would be better served ordering it from the U.S. site for a $100 less.allmotorsi likes this.10-11-14 10:22 PMLike 1
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BlackBerry Passport Unboxing (Video) | N4BB
Now with that said, if the VIP order that was delivered to my Vancouver office does indeed contain only the Passport, I'll return it. I am in no rush and will wait until the US site either has it in stock or Amazon does. I don't see the point in paying $100.10-11-14 10:33 PMLike 0 - Only problem is that date is not firm. In other words, the email states that "by" October 29.... meaning they will start sending out orders by then, but that doesn't mean it won't take a few days, possibly a week or more after that date to get them out - really depends on the number of backorders and units made. Not to mention, BB hasn't been the best at meeting deadlines that it sets for itself.
Last edited by robert_in_la; 10-12-14 at 01:27 AM.
10-11-14 10:37 PMLike 0 - This is all very confusing...
According to the Director of ECommerce, the VIP device is labelled as such because it's a "very limited offer" and not because it comes with other accessories. What exactly is the "offer" she's referring to, especially for US orders that was charged $100 more?10-11-14 10:57 PMLike 0 - This is all very confusing...
According to the Director of ECommerce, the VIP device is labelled as such because it's a "very limited offer" and not because it comes with other accessories. What exactly is the "offer" she's referring to, especially for US orders that was charged $100 more?crishelling likes this.10-11-14 11:15 PMLike 1 - I am thinking the "Limited" edition aspect of it was that it was available on the Shopblackberry store prior to the first sale date.
This is why you couldn't actually see it when you clicked under devices or "Passport". But they probably forgot to exclude it from search results as well so when you search "VIP", the device came up. And well, when people saw ot, they jumped on it.
Nowhere did it say extra accessories. So I didn't really expect that anyways. I ordered the VIP because I wanted to take advantage of the discount, and the other "Normal" Passport was out of stock.
Posted via CB10bungaboy and farmwersteve like this.10-11-14 11:23 PMLike 2 - I am thinking the "Limited" edition aspect of it was that it was available on the Shopblackberry store prior to the first sale date.
This is why you couldn't actually see it when you clicked under devices or "Passport". But they probably forgot to exclude it from search results as well so when you search "VIP", the device came up. And well, when people saw ot, they jumped on it.
Nowhere did it say extra accessories. So I didn't really expect that anyways. I ordered the VIP because I wanted to take advantage of the discount, and the other "Normal" Passport was out of stock.
Posted via CB1010-11-14 11:30 PMLike 0 -
Ditto, it is still considerable discounted price comparing to the regular one. The reason I ordered the VIP is just because this is the one in stock at that moment.
But the point is, they should've keep me posted on the order update, I do not mind it they tell me the VIP is a mistake, or they need extra days to process the order, or ship it. For gods sake, JUST please let me know what's going on there, give me a date for shipping, even whether you are going to cancel the order.
Being charged, and nothing happen after that? Totally unacceptable.
(ps: I didn't receive any email after the confirmation, nothing about Oct 29th will be shipped).10-11-14 11:40 PMLike 0 -
- I am thinking the "Limited" edition aspect of it was that it was available on the Shopblackberry store prior to the first sale date.
This is why you couldn't actually see it when you clicked under devices or "Passport". But they probably forgot to exclude it from search results as well so when you search "VIP", the device came up. And well, when people saw ot, they jumped on it.
Nowhere did it say extra accessories. So I didn't really expect that anyways. I ordered the VIP because I wanted to take advantage of the discount, and the other "Normal" Passport was out of stock.
Posted via CB10
In addition, there would be no point for Shop BlackBerry to list separately a VIP unit on both the US and Canadian site.
That being said, US customers who paid a$100 more on the US site than the "regular" Passport was listed there for have a legit complaint here - as well as Canadian shoppers.
In the end, it's not hard to prove it and I believe Shop BlackBerry will either end up refunding $100 or they are going to get some cancellations/returns - which BlackBerry will eventually hear about.
Posted via CB1010-12-14 01:34 AMLike 0 -
Also it's clearly states VIP Passport include. Go back a read it again and you will see that.
Not to mention there are US shoppers who paid $100 more than the regular $599 unit, so they are expecting more. Shop BlackBerry will probably ended up refunding the difference.
Posted via CB1010-12-14 01:37 AMLike 0 -
Posted via CB1010-12-14 01:42 AMLike 0 - If a normal consumer was just to go on BlackBerry Smartphones & Accessories ? Buy Unlocked Phones, Cases, Chargers, Batteries, Bluetooth Accessories & More click on passport device. VIP device would never have pop up don't you think its already unusual??
What exactly is a VIP device? the link don't even say it includes anything extra? how could you expect anything more when the listing clearly don't say their is anything extra coming along.10-12-14 01:48 AMLike 0 - If a normal consumer was just to go on BlackBerry Smartphones & Accessories ? Buy Unlocked Phones, Cases, Chargers, Batteries, Bluetooth Accessories & More click on passport device. VIP device would never have pop up don't you think its already unusual??
What exactly is a VIP device? the link don't even say it includes anything extra? how could you expect anything more when the listing clearly don't say their is anything extra coming along.
Here's the link which is now deactivated. If you read it you'll see it say VIP device included, then you'll noticed it's listed on the US Site for $100 MORE then the regularly listed Passport on the US Site.
https://forums.crackberry.com/e?link...token=LAubjWUP
So ask yourself, why list something as VIP and charge $100 on the SAME US LISTED SITE?
Hopefully that will clear it up for you.
Posted via CB1010-12-14 01:58 AMLike 0 -
- so you ordered something not available on the site unless you specifically look for it using a keyword or know the link and you are complaining? it says vip device, which likely just meant that this was available for order a week or two before actual launch. $599 in the us is a TEMPORARY discount, 699 is the real price. you ordered the device for its real price. mistery solved, dont buy unlisted **** next time. i hope dr just cancels the order of all these smart asses10-12-14 03:49 AMLike 0
- so you ordered something not available on the site unless you specifically look for it using a keyword or know the link and you are complaining? it says vip device, which likely just meant that this was available for order a week or two before actual launch. $599 in the us is a TEMPORARY discount, 699 is the real price. you ordered the device for its real price. mistery solved, dont buy unlisted **** next time. i hope dr just cancels the order of all these smart asses
You previously said you were done with BB and looking at iPhone, so why are you still here? Sad - haven't you found an iPhone forum to troll yet?10-12-14 05:48 AMLike 0 - is it true that even orders that won't ship until the 29th can not be cancelled, and the only recourse is to wait until the device actually arrives and refuse delivery? Then wait for it to pass back through this Goldberg machine in reverse before we get our refund on our credit card? I think calling the credit card issuer and asking them what to do is in order.
Posted via CB1010-12-14 06:17 AMLike 0 - so you ordered something not available on the site unless you specifically look for it using a keyword or know the link and you are complaining? it says vip device, which likely just meant that this was available for order a week or two before actual launch. $599 in the us is a TEMPORARY discount, 699 is the real price. you ordered the device for its real price. mistery solved, dont buy unlisted **** next time. i hope dr just cancels the order of all these smart asses
- go online to shopblackberry and search for 'passport'
- see two listings, one normal, one VIP
- do a search online and see the VIP one comes with case and chargers.
- think the VIP one is a great deal so order that one.
At least that is how it worked for me.
While true that the VIP listing only had 'limit 2 per order' as being what was different, as has already been stated, there were posts online of what the VIP model included. And no wonder there wasn't more info on shopblackberry.com as their product descriptions are very vague.
Anyways, it is enough reason to understand people's frustrations or disappointments. Each person who is in the same boat now has to decide what they want to do about it...wait it out, fight it, whatever.10-12-14 06:33 AMLike 0 -
People found a back door in the site, tried to exploit it and created this disaster. At least BlackBerry is honouring the coupon. Yeah, it's messy but whining won't make it any better.
You know your options; wait it out, or cancel and order something/somewhere else. In the meantime, please stop polluting this thread with whining, as some of us come here to find out information.
Posted via CB1010-12-14 06:54 AMLike 3 - I think a more appropriate representation would be
- go online to shopblackberry and search for 'passport'
- see two listings, one normal, one VIP
- do a search online and see the VIP one comes with case and chargers.
- think the VIP one is a great deal so order that one.
At least that is how it worked for me.
While true that the VIP listing only had 'limit 2 per order' as being what was different, as has already been stated, there were posts online of what the VIP model included. And no wonder there wasn't more info on shopblackberry.com as their product descriptions are very vague.
Anyways, it is enough reason to understand people's frustrations or disappointments. Each person who is in the same boat now has to decide what they want to do about it...wait it out, fight it, whatever.
Posted via CB1010-12-14 08:02 AMLike 0 - It's doesn't need to list the items when it well documented elsewhere that BlackBerry has a VIP unit available straight from them.
In addition, there would be no point for Shop BlackBerry to list separately a VIP unit on both the US and Canadian site.
That being said, US customers who paid a$100 more on the US site than the "regular" Passport was listed there for have a legit complaint here - as well as Canadian shoppers.
In the end, it's not hard to prove it and I believe Shop BlackBerry will either end up refunding $100 or they are going to get some cancellations/returns - which BlackBerry will eventually hear about.
Posted via CB10
Posted via CB1010-12-14 08:08 AMLike 0
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