Device Monitor Reset

Is anyone aware of a way to 'reset' the device monitor? The Device Monitor application opens properly, but no data is ever displayed regardless of the category selected - the update spinner near the bottom right spins endlessly. This behaviour has been consistent across multiple reboots / power cycles, etc.

Passport
Software Release: 10.3.0.908
OS Version: 10.3.0.1418
Build ID: 783508

You could reload your software after doing a back up and restore with link.

Sure, I guess I was hoping there might be a config file / init file / etc somewhere in the file system that could be manipulated, cleared, deleted, or otherwise.