1. JPushkarH's Avatar
    After aprox 2 month of BlackBerry Passport usage suddenly my Passport became a lot laggy, many times it even hangs. Not only Android App also core BlackBerry App like Hub also hangs. I guess this is Android app problem only.

    I have installed uninstalled many Android apps.. Tried many apps..
    I am not sure which app is causing problem.. I am not getting any hint from Device manager also. Any idea how to check culprit apps?

    Any idea to check Android apps before installing?

    Some android apps works perfectly smooth never create problem like ES File Explorer v3..

    But some disturb OS completely.
    02-09-17 04:22 AM
  2. JPushkarH's Avatar
    Any way to turn off android runtime?
    02-09-17 04:58 AM
  3. The_Passporter's Avatar
    Worth a try but not a for sure. My Passport was doing the same but can't say to what comparable measure.
    What I did was I moved all the photos, documents, files or whatever I could to the corresponding folder on the SD card. I believe it was either a particular file or perhaps the OS was indexing too much all of the files on the internal storage. Either way after a couple reboots I have been running smooth ever since.

    Good luck brother
    02-09-17 05:58 AM
  4. littlebuff's Avatar
    It could also be one of the Androids app causing the problem.

    Posted from my  Passport
    02-09-17 07:06 AM
  5. ryder55's Avatar
    My passport did the same thing on 10.3.3 I then had to update the runtime even though I didn't have to. The problem stopped and I have dozens of android apps

    Posted via CB10
    02-09-17 11:52 AM
  6. JPushkarH's Avatar
    Worth a try but not a for sure. My Passport was doing the same but can't say to what comparable measure.
    What I did was I moved all the photos, documents, files or whatever I could to the corresponding folder on the SD card. I believe it was either a particular file or perhaps the OS was indexing too much all of the files on the internal storage. Either way after a couple reboots I have been running smooth ever since.

    Good luck brother
    Definitely I will try.. but indexing my SD card 32 GB takes much more time than my internal memory. Can clearly see this when I try to attach any image.
    02-09-17 11:59 AM
  7. JPushkarH's Avatar
    My passport did the same thing on 10.3.3 I then had to update the runtime even though I didn't have to. The problem stopped and I have dozens of android apps

    Posted via CB10
    How did you update runtime?
    02-10-17 07:10 AM
  8. JPushkarH's Avatar
    Tried many things but no solution any one? Problem is getting bigger, yesterday phone stars hanging in between Whatsapp call need to restart.
    02-11-17 08:04 PM
  9. The_Passporter's Avatar
    Definitely I will try.. but indexing my SD card 32 GB takes much more time than my internal memory. Can clearly see this when I try to attach any image.
    Naturally that's what I thought as well but in fact it did instantly make a difference for me. Whether it was a specific file that was causing a problem, not sure.

    Posted via CB10
    02-12-17 01:08 PM
  10. YeemanBB's Avatar
    Try running the phone without the SD card to see if the problem persists.

    Also want to mention that my wife's Passport has more than 2000 pictures and videos, close to a 1000 songs on the SD card. There is never a performance or indexing issue.
    02-12-17 02:12 PM
  11. JPushkarH's Avatar
    Try running the phone without the SD card to see if the problem persists.

    Also want to mention that my wife's Passport has more than 2000 pictures and videos, close to a 1000 songs on the SD card. There is never a performance or indexing issue.
    Yes I also thought same this may not be indexing issue
    02-13-17 12:54 AM
  12. JPushkarH's Avatar
    Friends can you share your CPU graph?
    Now a days even Device manager takes too much time to open.
    Delay, Hang, Freeze-img_20170212_173718.png
    02-13-17 12:56 AM
  13. JPushkarH's Avatar
    Blackberry downgrade OS?
    Old OS
    PassportSQW100-1/10.3.3.2163
    New UPDATE
    Delay, Hang, Freeze-img_20170214_053246.png
    02-13-17 07:17 PM
  14. meattray's Avatar
    Delay, Hang, Freeze-img_20170213_204649.png

    Here's my graph.

    Posted via CB10
    02-13-17 09:48 PM
  15. JPushkarH's Avatar
    Since morning my passport is stucked in Boot loop (more than 4/5 hr)... When i try to start it stops @ Finalizing Device Setup for long and then again reboots. Not Going Beyond Finalizing Device Setup.... What I am doing Wrong ? Why problems ?
    02-16-17 10:17 PM
  16. JPushkarH's Avatar
    Hardware Problem ? or Software Problem ? Corrupt RAM ?

    Tried all Possible things
    1. Press Power for 10 Sec
    2. Volume UP + Down
    3. Power Volume Down
    4. Removing SD card
    Trying to connect to BB Link

    But no solution
    Last edited by JPushkarH; 02-17-17 at 12:40 AM.
    02-17-17 12:19 AM
  17. JPushkarH's Avatar
    after Removing SD card it Remains in Boot Loop
    If we Add SD card it remains at 100% Finalizing Device setup
    02-17-17 12:42 AM
  18. sir mictol's Avatar
    I would advise you wipe the device. Had the same problem on 10.3.2 around june. Its terrible.

    Wiped my device and it was back to normal again.

    Do you have android apps and where do you download them from?

    Posted via CB10
    03-11-17 06:05 AM

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