11-30-14 12:25 AM
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  1. kwakster928's Avatar
    Ordered mine last night in the US site, but I got two emails saying that it is on back order.

    Ordered another one last night with the coupon code, and I haven't yet to receive the second e-mail yet.

    I tried to call the customer service to cancel the first order, horrible service rep answered the phone and said "Accounting department is closed and you have to call Monday to cancel." Are you freaking kidding me?!!!!!!!!"
    10-04-14 09:48 AM
  2. swishhh's Avatar
    Still no second VIP email for me

    Posted via CB10
    10-04-14 09:50 AM
  3. Andrew4life's Avatar
    Ordered the vip one last night at 11pm sharp from the Canadian store. Only received the first email, not the second one yet.
    Same. Except I ordered at 10pm. Still no second confirmation email.



    Posted via CB10
    10-04-14 09:57 AM
  4. Peevish's Avatar
    I don't know if it's been answered yet or not, but they won't do a price adjustment. You have to return your phone and order another one.

    Posted via CB10
    10-04-14 09:58 AM
  5. Rob_Berry2's Avatar
    I did receive an email stating they received the request and will be processed and another email will be sent within 48 hours. I also checked with my bank and I was charged $593 CAD. Which should clear up if we being charged CAD of USD. Lets see if this order goes through.
    10-04-14 10:23 AM
  6. mmllc2000's Avatar
    it is in stock again for both VIP and non-VIP at 10:20am est, I want to get both but reading after so many confusing postings about actual status, I decided to wait before thanksgiving or Christmas.
    10-04-14 10:24 AM
  7. big5abi's Avatar
    Same. Except I ordered at 10pm. Still no second confirmation email.



    Posted via CB10
    I ordered the vip last night at 2am and I got the second email 7 hours later at 9 am this morning.

    Posted via CB10
    10-04-14 10:26 AM
  8. mikey6866's Avatar
    The regular one was showing out of stock for me but i was able to order VIP version right now. They already billed card but no email yet.
    10-04-14 10:42 AM
  9. evodevo69's Avatar
    It's sort of suspicious how the normal one is quickly OOS and the VIP, which comes with more items, is still readily available to buy. Makes me wonder a little...

    #Q10 #Gold #LimitedEdition #CB10
    10-04-14 10:42 AM
  10. VeryBumpy's Avatar
    Had VIP ready to Submit but just couldn't press the button.

    Classic is really more for me. I'm just not ready for such a large phone and input difference from my current Curve.

    Hope you all enjoy what you may have purchased. Discount code is certainly a good deal.
    joewoo likes this.
    10-04-14 10:43 AM
  11. jcbrunson's Avatar
    The promo code SAVE100BB142 still works at shopblackberry.com as of Saturday Oct 4. I just bought a black & white Z10 for $199 each, free shipping. Oh happy weekend!
    10-04-14 10:44 AM
  12. Stomps01's Avatar
    Just read in another thread that somebody got the 25% refunded back from a previous order after calling in so I'm assuming this deal is legit.... take it for what's it's worth I guess....

    Posted via CB10
    10-04-14 10:45 AM
  13. Scrybe's Avatar
    Ordered in Canada. Got confirmation email and second one. Now awaiting shipping. Thanks for the tips.

    Posted via CB10
    10-04-14 11:01 AM
  14. swishhh's Avatar
    Ordered in Canada. Got confirmation email and second one. Now awaiting shipping. Thanks for the tips.

    Posted via CB10
    Is this for the VIP?

    Posted via CB10
    10-04-14 11:03 AM
  15. grevan88's Avatar
    I ordered the VIP device at 3am, I have only received an order placement email, no confirmation, no shipping.

    To everyone who is hoping to cancel their original order, I will let you know that I have been dealing with digital river over the phone almost everyday trying to cancel my original launch day order. All they can do it put in a "cancel request" and it might not go through. I cancelled on Tuesday morning and my cancellation has still not gone through. Looks like I am going to have three Passports! LOL
    10-04-14 11:06 AM
  16. 2FunR1's Avatar
    If I buy the vip or normal one. Will I have to get it unlocked to work with rogers? When I get it


    Posted via CB10
    10-04-14 11:20 AM
  17. bharuch7282's Avatar
    not fair with those who really want to buy this phone and want to spend money just to support BlackBerry especially fans out there. i was at work and unfortunately dont have computer to buy it online and till the time i come home it was sold out. maybe this is kind of business but this is discouraging and unfair with blackberry fans especially with discount code. not a happy fan
    10-04-14 11:20 AM
  18. Cobrajett's Avatar
    If I buy the vip or normal one. Will I have to get it unlocked to work with rogers? When I get it


    Posted via CB10
    No. If you buy from Shopblackberry or Amazon, it is a factory unlocked device.
    10-04-14 11:22 AM
  19. tdagraca20's Avatar
    I just ordered the VIP with the discount SHOPBBSAVE15 and it went thru. $524. i figured $70 was good for the case and the extras. I'm returning my iPhone 6 plus.Already have an iPad for media consumption. I used to have the BB Curve 8900 and I loved it. Gonna see what the passport is about !
    10-04-14 11:23 AM
  20. Jerlexis's Avatar
    I ordered before this thread started, then found out about the code. I just called customer service 10 minutes ago and they said processing department will refund me 15% to my PayPal 24-72 hours. I won't get the 25% but it's better than nothing. The rep said, "We've been having problems with that particular coupon code, so we'll have to refund it manually." Gee, wonder what the "problem" was? LOL.
    10-04-14 11:23 AM
  21. Rob_Berry2's Avatar
    I received my 2nd email confirmation. However does not state VIP. I did order the VIP one.

    SKU is PRD 59182051.

    For those who ordered non vip/VIP what was your SKU?
    10-04-14 11:28 AM
  22. Incognito31two's Avatar
    Good thing I ordered through the website on my phone while driving (so unsafe but had to lol)

    Posted via CB10
    10-04-14 11:29 AM
  23. donmateo's Avatar
    Got my order submitted email after A couple minutes last night and I just got the order confirmation email!

    Posted via CB10
    10-04-14 11:29 AM
  24. AnimalPak200's Avatar
    Just (at 11:29am) got my second email after placing the order last night at 6:49pm... took a while but the amounts show a 25% discount. Amazing.

    Posted via CB10
    10-04-14 11:30 AM
  25. k__dam's Avatar
    I received my 2nd email confirmation. However does not state VIP. I did order the VIP one.

    SKU is PRD 59182051.

    For those who ordered non vip/VIP what was your SKU?
    I ordered the regular and vip version and both of my sku are the same. Weird.
    10-04-14 11:35 AM
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