1. luvsql's Avatar
    I've tried doing a wipe of my BB Passport and it keeps showing the bb10-0021 error. I've connected it to Link then Reload software, but it keeps rebooting, security wipe, erasing data then the same error.

    Is there anything I can do to get this back working?
    10-18-16 06:53 PM
  2. luvsql's Avatar
    Software is downloading after a few more tries. No delete option on post.
    10-18-16 06:58 PM
  3. tk3133's Avatar
    I had the same issue but reload fixed it. Try turn it off completely. If you leave it unplugged from a power source after the error message it won't reboot. Start up link and connect the phone. Link will stop the reboot loop and you'll see your status light go green. Then hit reload. Should technically be OK after that

    Posted via CB10
    10-18-16 07:03 PM

Similar Threads

  1. how to use smart office properly...
    By PlayBook_QNX in forum BlackBerry PlayBook
    Replies: 1
    Last Post: 11-15-16, 07:06 PM
  2. Camera error
    By arulprakash007 in forum BlackBerry Z10
    Replies: 2
    Last Post: 10-27-16, 12:36 PM
  3. Replies: 13
    Last Post: 10-26-16, 10:23 PM
  4. Where to fix Blackberry in NYC?
    By K Ts in forum General BlackBerry Discussion
    Replies: 3
    Last Post: 10-18-16, 11:55 PM
  5. how to open device pin blocked
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 10-18-16, 04:25 PM