1. luvsql's Avatar
    I've tried doing a wipe of my BB Passport and it keeps showing the bb10-0021 error. I've connected it to Link then Reload software, but it keeps rebooting, security wipe, erasing data then the same error.

    Is there anything I can do to get this back working?
    10-18-16 06:53 PM
  2. luvsql's Avatar
    Software is downloading after a few more tries. No delete option on post.
    10-18-16 06:58 PM
  3. tk3133's Avatar
    I had the same issue but reload fixed it. Try turn it off completely. If you leave it unplugged from a power source after the error message it won't reboot. Start up link and connect the phone. Link will stop the reboot loop and you'll see your status light go green. Then hit reload. Should technically be OK after that

    Posted via CB10
    10-18-16 07:03 PM

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