1. mrigd's Avatar
    Hello people

    I am using blackberry passport for last couple of months and I am happy with phone, however there two problems I am facing

    1. I can't see call records after December 02,2017. Any trouble shoot?

    2. For few contacts I cant make a call from call register as the calling option is disabled there so I would have to go to contacts and make call from call

    Please help!

    Posted via CB10
    12-06-17 10:22 AM
  2. mrigd's Avatar
    @conite

    Pl help... this is critical and will render my phone useless if not solved!

    Posted via CB10
    12-06-17 10:55 AM
  3. conite's Avatar
    Did you do anything recently? Update? Install apps?

    What OS are you on (exactly)?
    12-06-17 11:09 AM
  4. mrigd's Avatar
    @conite

    I just installed Uber, instagram, facebook, messenger, wordpress that too quite long back, like few weeks, nothing recent.

    Status update: Dec 06 onwards the call log again showing calls!

    OS release
    10.3.3.1463

    OS version
    10.3.3.2205

    Posted via CB10
    12-08-17 10:18 AM
  5. conite's Avatar
    @conite

    I just installed Uber, instagram, facebook, messenger, wordpress that too quite long back, like few weeks, nothing recent.

    Status update: Dec 06 onwards the call log again showing calls!

    OS release
    10.3.3.1463

    OS version
    10.3.3.2205

    Posted via CB10
    Hopefully it stays fixed.

    Maybe it was a temporary carrier issue.
    12-08-17 11:26 AM
  6. mrigd's Avatar
    @conite


    Thank you!

    However I listed two problems? Is there any fix, please?

    Posted via CB10
    12-09-17 10:05 AM
  7. conite's Avatar
    @conite


    Thank you!

    However I listed two problems? Is there any fix, please?

    Posted via CB10
    I've never seen that before. Is the phone number properly formatted?
    12-09-17 10:31 AM
  8. mrigd's Avatar
    @conite

    Number is entered right! It was showing it earlier all ok and now it's not.

    More contacts are going there, mean I can make a call but only from contact card and not from call itself ( once it's already there as showing last whenever dialled)

    It first happened with only one number but it's spreading however also earlier infected contacts become normal after some time.

    Pretty unique situation I guess!

    Posted via CB10
    12-09-17 10:35 AM
  9. sonmort's Avatar
    Your 2nd problem has happened to me before. The only way I could fix it was to delete the 📞 history, obviously rendering the log blank, and starting afresh.

     P A S S P O R T SQW100-1  OS 10.3.3.1435
    12-09-17 04:58 PM
  10. mrigd's Avatar
    So after I delete the call log...do I need to restart the device?

    Or just deleting does the trick? Is it some kind booting of call log?



    Posted via CB10
    12-10-17 02:38 AM

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