1. scada's Avatar
    New Passport user here. I have a weird problem, it seams my windows computer loses the connection to the WiFi when the passport is connected. Disconnect the phone and no problem. Any one else see this?
    07-26-15 09:57 AM
  2. shawnreum's Avatar
    Sounds like a router issue.

    "I reject your reality and substitute my own!" from Adam Savage
    07-26-15 10:34 AM
  3. scada's Avatar
    I have lots of devices connected to the router via WiFi. Non of the other ones have an issue except my work computer when the passport is connected via USB. When the phone is connected it keep disconnecting from the network. Disconnect and no problem. Seems like the computer might be trying to use the passport Internet connection. Is there a setting on the passport for tethering?

    Posted via CB10
    07-26-15 03:18 PM
  4. danp2000's Avatar
    Check to see if the router has a newer firmware you can update it to, if yes then update it.

    Check to see if the issue persists.

    If it does then ...

    Reset the router to factory defaults and set the router up again from scratch.

    Check to see if the issue persists.

    If it does then ...

    Replace the router.

    T-Mobile  вιaсĸвεггч Passport Autoloaded 10.3.1.2582 Sachesi up to 10.3.1.2744 to 2.680 to 2.798 to 2.2204 to 2339
    07-26-15 05:39 PM

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