1. Doctor Hacker's Avatar
    The compass app not working. It stucked. And I uninstalled it and reinstalled again. But nothing happened. It shows 250 degree west and when I open location services it shows 256 degree. How can I solve that problem? Sorry for bad english.

    Posted via CB10
    08-10-16 12:54 PM
  2. BobRubus's Avatar
    Try BBVE (BlackBerry Virtual Expert) which checks your hardware. It should be on your phone or download free from BlackBerry World. I bought a Z30 once and all seemed fine, but the compass wasn't working. Turned out a gyro or something inside the phone hardware was broken. Had to return it.

    Posted via CB10
    andy957 likes this.
    08-10-16 01:54 PM
  3. Doctor Hacker's Avatar
    Try BBVE (BlackBerry Virtual Expert) which checks your hardware. It should be on your phone or download free from BlackBerry World. I bought a Z30 once and all seemed fine, but the compass wasn't working. Turned out a gyro or something inside the phone hardware was broken. Had to return it.

    Posted via CB10
    I tried it. It shows magnetometer and other sensors work normally.

    Posted via CB10
    08-10-16 05:39 PM
  4. kkoo's Avatar
    Do you get a little icon with an infinity-looking symbol in the top right hand corner of your screen in the compass app?

    Press that, and it will bring up a calibration instructions screen telling you to move the device in an infinity motion.

    Try calibration, and if it doesn't work, you should probably contact customer service.

    Posted via CB10
    08-10-16 08:29 PM

Similar Threads

  1. Garmin Vivoactive HR acting up with Passport after firmware upgrade.
    By mennonitesausage in forum BlackBerry Passport
    Replies: 11
    Last Post: 09-12-16, 11:51 AM
  2. Swipe on pkb doesn't work after updating keyboard app
    By Koekiemonster in forum BlackBerry Priv
    Replies: 12
    Last Post: 09-08-16, 01:14 PM
  3. Sizzlin Hot Summer Sale: Save an extra 20% on your favorite BlackBerry accessories
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 3
    Last Post: 08-21-16, 07:02 AM
  4. Replies: 5
    Last Post: 08-15-16, 05:16 AM
  5. Can you get Venmo on BlackBerry 10?
    By VinLou in forum Ask a Question
    Replies: 1
    Last Post: 08-10-16, 11:21 PM
LINK TO POST COPIED TO CLIPBOARD