1. yetdy's Avatar
    Has anyone of you have any problems saving new or updating old contacts lately? This has never happened to me before until I updated my BlackBerry Passport a few weeks ago to

    Really frustrating since I am abroad attending an exhibit but couldn't add or edit my contacts.

    I would appreciate any ideas to fix this or a work around without having to do a "hard reset" as I do not have my laptop with me and I cannot afford to lose my files. Also, internet connection is so bad here that it would be very hard to sync with my cloud account.


    Posted via CB10
    04-08-15 05:56 PM
  2. BigAl_BB9900's Avatar
    I may have had a similar issue (amongst others) after the update to, but a hard reset sorted everything out (eg hold down the power button for 20 seconds) and it didn't delete any data from my Passport.

    Have said, sorted everything out.... that's not entirely true, as I can't back up over USB at the moment (no idea why)
    04-08-15 06:56 PM
  3. yetdy's Avatar
    Thanks for the suggestion. I appreciate it. Will try it out tonight.

    Posted via CB10
    04-09-15 05:17 AM
  4. JamieWilson01's Avatar
    Looks like you also have the double typing problem.

    Via CB10 from Scotland using PassportSQW100-1/
    04-09-15 04:26 PM

Similar Threads

  1. Can someone test their Proximity Sensor?
    By hoopitz in forum BlackBerry Passport
    Replies: 9
    Last Post: 05-15-15, 12:10 PM
  2. Can't decide between Passport, Z30, and Note 3
    By brunoxrs in forum BlackBerry 10 OS
    Replies: 23
    Last Post: 04-26-15, 08:39 AM
  3. How can I hide MY status updates from my BBM contacts
    By h20fella in forum Ask a Question
    Replies: 3
    Last Post: 04-08-15, 05:49 PM
  4. Cracked my screen, who can fix ?
    By MarkWebsterJr in forum BlackBerry Classic
    Replies: 1
    Last Post: 04-08-15, 05:29 PM
  5. How can I transition from 9900 to Classic with Outlook 2013?
    By CrackBerry Question in forum BlackBerry Motion
    Replies: 1
    Last Post: 04-08-15, 02:53 PM