1. jdawg78's Avatar
    Let me try and explain what is going on.

    I downloaded some .mp3's from an email and it saved them into the work side of my device. They are saved on the device in my music folder on the work side of the device memory.

    I would like to move them from the internal memory to my sd card.

    I can select the files no problem and click move. But then the option to choose sd card or personal side of the device disappears, so I am only left with the possibility of moving the files into different folders on the work side of the device memory.

    Anyone know how to help??
    03-04-15 10:10 AM
  2. blueyestm's Avatar
    You are on a BES - it's doing what its supposed to do unfortunately - you'd have to talk with your bes admin but I don't think there anything you can do
    03-04-15 10:26 AM
  3. jdawg78's Avatar
    You are on a BES - it's doing what its supposed to do unfortunately - you'd have to talk with your bes admin but I don't think there anything you can do
    You are right.

    I emailed the files to my personal email and then saved it on my sd card
    03-04-15 10:32 AM
  4. BBFunGuy's Avatar
    Can you put the device in USB storage mode and access the files from a computer?
    03-04-15 12:01 PM

Similar Threads

  1. Mic not working on phone calls but speakerphone does.
    By joudrea in forum BlackBerry Z10
    Replies: 4
    Last Post: 03-05-15, 05:17 PM
  2. Where do I find a hard shell case for my att passport?
    By jrdaneris in forum General BlackBerry Discussion
    Replies: 4
    Last Post: 03-05-15, 12:36 PM
  3. Is there hope for further BB10 devices on Sprint?
    By joe56984 in forum General BlackBerry Discussion
    Replies: 4
    Last Post: 03-04-15, 04:43 PM
  4. Good in ear headphones that works with the passport ?
    By bachpham in forum BlackBerry Passport
    Replies: 2
    Last Post: 03-04-15, 12:47 PM
  5. Replies: 1
    Last Post: 03-04-15, 09:58 AM
LINK TO POST COPIED TO CLIPBOARD