1. gpetrecca's Avatar
    I can't save new contacts or edit and save to my contacts. Anyone else have this problem?

    Posted via CB10
    12-10-17 11:19 PM
  2. falbo's Avatar
    Just tried and all fine here.

    Posted via CB10
    12-11-17 01:21 AM
  3. gpetrecca's Avatar
    I have to save to my Gmail contacts on a computer and it will sync to my phone.
    If I try to add a contact, edit or delete directly on my passport, it hangs for a minute and returns to contact screen.

    Posted via CB10
    12-11-17 11:15 AM
  4. Mojarch's Avatar
    Try hard reset (press and hold volume up and down at the same time until phone reboot)

    Posted via CB10
    12-11-17 03:57 PM
  5. gpetrecca's Avatar
    Hard reset does not fix it. Tried it many times.

    Posted via CB10
    12-11-17 04:49 PM
  6. falbo's Avatar
    Just tried this again today and I'm having the same problem as you. If I just add it to sim only it's works, however I would also like to add it to my Google account so it's on all my devices

    Posted via CB10
    12-14-17 10:50 AM
  7. gpetrecca's Avatar
    Try to remove all accounts, your contacts are saved on the cloud. Hard reboot, and then add back the account(s).
    You can add and edit contacts on a pC and then it will sync to your phone.
    I did a complete security wipe and reinstalled an old back up.
    Working fine now.

    Posted via CB10
    12-16-17 10:29 PM

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