1. MathAlex's Avatar
    Hi,
    I have deleted some images in "Pictures" but to much surprise, they continue to appear. When I try to delete them a second time, a message pops up saying " the items could not be deleted "
    I checked into the files manager, the images are not there. They have been deleted but they continue to appear

    Posted via CB10
    03-08-18 02:17 AM
  2. Wezard's Avatar
    Might help if we knew which phone and OS you were using. And if it's Android, which camera and gallery app, and which File manager.
    And if it's Android, give it about 30 minutes after closing the app and see if they are still there. Android is, well, weird.
    03-08-18 05:06 AM
  3. MathAlex's Avatar
    Sorry, it's a blackberry passport OS 10.3.2

    Posted via CB10
    03-08-18 08:04 AM
  4. brookie229's Avatar
    Sorry, it's a blackberry passport OS 10.3.2

    Posted via CB10
    Give your Passport a hard reboot by holding the power key down for about 12 seconds or until you see the red led.
    03-08-18 09:04 AM
  5. MathAlex's Avatar
    Give your Passport a hard reboot by holding the power key down for about 12 seconds or until you see the red led.
    Thanks ! It works. The images are now completely deleted from "Pictures"

    Posted via CB10
    03-08-18 10:06 AM
  6. brookie229's Avatar
    Thanks ! It works. The images are now completely deleted from "Pictures"

    Posted via CB10
    Good to hear. FYI a hard reboot is easy and solves a lot of problems.
    03-08-18 10:17 AM

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