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  1. domolsz's Avatar
    I got this error message displayed today right below the Hub header (see picture below). The Calls section of the Hub works fine and I can execute calls without any problems, but the error message is somewhat annoying. I saw some threads reporting these issues in leaked versions of 10.3 before Passport realease but I'm wondering if I'm the only one getting this on Passport. Any ideas for a fix would be welcomed. Already tried restarting the phone as well as resetting the Hub with diagonal swipes but no luck.

    Attached Thumbnails "Calls Isn't Responding" error on Passport-img_20141001_020008.jpg  
    j21jam6 likes this.
    09-30-14 07:10 PM
  2. diegonei's Avatar
    I have that too. I ignore it.

    I suppose a wipe+autoloader/SIC update should do the trick but why bother? The phone is working fine. (Yeah, I'm that lazy)
    09-30-14 07:52 PM
  3. D3C0D3R's Avatar
    This could be a shot in the dark, but have you tried calling your Vmail from the Phone app? Sometimes it can get a little messed up if anything changes on the carriers end...

    And of course the classic fix for 95% of issues, have you tried doing a hard-reset?
    09-30-14 07:56 PM
  4. johnnyuk's Avatar
    I've seen this reported here before, it's not what you'd think.

    Have a look in your Accounts list in Settings, do you have an account called Calls?

    A wrong password or configuration in an account gives that error notification across the top of the Hub.

    Posted from my BlackBerry Z30 STA100-2 / on O2 UK - Activated on BES10.2.4
    09-30-14 08:19 PM
  5. johnnyuk's Avatar
    Also where it says "Tap for more info", have you tapped?

    Posted from my BlackBerry Z30 STA100-2 / on O2 UK - Activated on BES10.2.4
    09-30-14 08:20 PM
  6. johnnyuk's Avatar
    This seems to be the longest thread about this problem on 10.3.0.x


    Doesn't seem to be a definite fix for it.

    Posted from my BlackBerry Z30 STA100-2 / on O2 UK - Activated on BES10.2.4
    09-30-14 08:27 PM
  7. diegonei's Avatar
    Tapping on it takes you to the accounts setting, but we don't have a calls account. Nobody does.

    I also don't have any accounts with wrong passwords.

    A proper wipe seems to me like the only real fix. But the device is working too well for me to bother. ><
    09-30-14 11:05 PM
  8. Wolf_Azeez's Avatar
    I got this error too, hope they fix it soon.
    It does get annoying after a while, with a hunch that MAYBE something IS wrong...
    12-06-14 11:28 PM
  9. Bobert_123's Avatar
    Just got this issue on my passport. Any of you guys find a fix yet?
    12-14-14 04:57 PM
  10. j21jam6's Avatar
    Yeah I've had this issue for about a week.

    Posted two-handed via Passport
    12-16-14 10:33 AM
  11. j21jam6's Avatar
    Go to hub
    Swipe five times from the upper right corner diagonally
    Instant fix
    The poster of this fix says it's only temporary, it comes back.

    Posted two-handed via Passport
    Bobert_123 likes this.
    12-16-14 10:40 AM
  12. Bobert_123's Avatar
    The hub reset worked the first time for a few minutes... Now it doesn't even work for a few minutes

    Sent from my Passport
    12-22-14 01:41 PM
  13. 8ball-mb's Avatar
    BUMP - My Mom has this issue on her Passport with Virgin Mobile in Canada... Funnily enough I live in the same city (Toronto) and I too have a Passport on Virgin Mobile but I do not have this issue...

    (FYI Virgin is pretty much the same as Bell here, same network, same tech, etc)...

    Is there a fix yet??

    01-12-15 05:35 PM

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