1. curves2000's Avatar
    Hi all,

    The last few weeks I have noticed that the call audio on my Passport SE was a little on the low side but I didn't put too much thought into it. Recently a few people used my phone to make some calls and they mentioned the same thing so I don't think I am losing my mind.

    The volume rocker buttons are to their highest level and I had a quick search of the settings in the call app. It was on default but thinking I should maybe switch?

    Anybody have any ideas or us this a slow hardware failure? I also have issues with my microphone cutting in and out when I am making speakerphone calls, I hear people perfectly but not so much when I am speaking.

    Thanks in advance for any assisstance

    Posted via CB10
    08-05-18 05:49 AM
  2. Kraeutermann's Avatar
    Have you tried cleaning your microphone holes?
    08-05-18 08:18 AM
  3. curves2000's Avatar
    Have you tried cleaning your microphone holes?

    Do you think a spray of compressed air would work or do you recommend another method?

    Many thanks

    Posted via CB10
    08-05-18 12:09 PM
  4. Kraeutermann's Avatar
    Do you think a spray of compressed air would work or do you recommend another method?

    Many thanks

    Posted via CB10
    My guess would be that compressed air simply pushes the dirt further in, I once cleaned my mic holes with a small needle, but be very careful not to damage the mic by stick it in too deep. It's a bit like cleaning your ears with these small cotton tips.

    Look for tutorials online...
    08-05-18 01:04 PM
  5. tegar ramadhanu kariadinata's Avatar
    Do you think a spray of compressed air would work or do you recommend another method?

    Many thanks

    Posted via CB10
    see the microphone hole,
    clean it by needle slowly
    and test it
    if still slow, I think you must go to service center to check it out you mechine

     Passport RED Edition 10.3.32163
    08-06-18 05:24 AM
  6. Mojarch's Avatar
    Hi all,

    The last few weeks I have noticed that the call audio on my Passport SE was a little on the low side but I didn't put too much thought into it. Recently a few people used my phone to make some calls and they mentioned the same thing so I don't think I am losing my mind.

    The volume rocker buttons are to their highest level and I had a quick search of the settings in the call app. It was on default but thinking I should maybe switch?

    Anybody have any ideas or us this a slow hardware failure? I also have issues with my microphone cutting in and out when I am making speakerphone calls, I hear people perfectly but not so much when I am speaking.

    Thanks in advance for any assisstance

    Posted via CB10
    This happens to me since 3-4 days ago!
    If I go to speaker mode during call the mic completely cuts off and no voice will be available to other person!


    Send by my lovely passport silver edition
    08-13-18 07:39 AM

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