1. ramtwins25's Avatar
    So, my new Passport that I ordered from Amazon arrived on Friday and I haven't put it down since. When I first got it, I turned it on and noticed that it booted up with the At&t logo or boot image/screen. This happens with or without a sim card. I also notice that I can't enable mobile hotspot either. I am taken to a screen that says I have to contact my provider to use this feature. Are these two things normal for an unlocked Passport?
    02-22-15 12:36 PM
  2. anon(9208252)'s Avatar
    Have you checked in settings to make sure its actually unlocked, there should be categories that say unlocked .
    02-22-15 01:32 PM
  3. makie's Avatar
    Have you checked in settings to make sure its actually unlocked, there should be categories that say unlocked .
    Where can you see such a thing?


    Posted via CB10
    02-22-15 02:14 PM
  4. anon(9208252)'s Avatar
    security and privacy, then sim card, should be three unlocked showing.
    02-22-15 02:18 PM
  5. Keepin_Pace's Avatar
    What carrier are you with? An unlocked bb10 device will boot up to the splash screen of the carrier sim.
    Mobile Hotspot requires a plan that allows it. Usually some carriers have to enable that. Not every plan allows for mobile hotspot/internet tethering

    Posted via CB10
    02-22-15 02:24 PM
  6. thedose's Avatar
    because you're using an AT&T sim...
    02-22-15 04:02 PM

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