1. Seamus22's Avatar
    Bluetooth completely stopped working after latest 10.3.3.1463 software update on my passport, Anyone else encounter this problem?
    Anyone have a solution?
    04-01-17 08:58 AM
  2. Carjackd's Avatar
    Bluetooth completely stopped working after latest 10.3.3.1463 software update on my passport, Anyone else encounter this problem?
    Anyone have a solution?
    You can start by rebooting your device and see if that gets the ball rolling

    You can also read here http://forums.crackberry.com/ask-que...3-3-a-1093773/
    04-01-17 11:22 PM
  3. Seamus22's Avatar
    Thanks for the reply, I have rebooted many times with no changes. This is not a problem with connecting to one specific device, all devices in my list are gone and there is no options high lited for pairing, deleting, etc. The bluetooth on/off switch appears to work but it does not actually turn on the Bluetooth at all.
    I did come across the advice to backup my passport and then complete a security wipe but that has progressed into a worse problem as it only completes about 53% of the progression and then appears to turn off the device. The screen still has a very dim glow but no progression bar is visable. Its been almost 24 hrs with no change.
    Restarting the device (by holding the on/off button for 10 sec) just repeats the same results and at 53% all activities stop the screen goes blank.
    I really would like to find a solution to this.
    04-02-17 06:58 AM
  4. Seamus22's Avatar
    Problems Solved! Yahoo!!
    After some waiting, and more waiting, leaving it site overnight, and a little bit longer wait, the infamous "www.bberror.com/bb10-0015" showed up. Then with using link to reinstall the operating system, and return the backup the Bluetooth is operating at: 100% again
    04-02-17 10:24 AM

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