1. nimra's Avatar
    I have 4 updates in BBW but the do not download onto my PP, while funnily they do not appear as to be updated on my Classic, both with 10.3.2.2876

    Perhaps cause I am not updating the whatsapp??

    Any ideas??

    Posted via CB10
    06-11-16 04:48 PM
  2. Derek W1's Avatar
    Have you tried rebooting your Passport?

    Posted via CB10
    06-11-16 04:57 PM
  3. nimra's Avatar
    Yes, reboot of crse

    Posted via CB10
    06-12-16 07:01 AM
  4. tollfeeder's Avatar
    Try the BBW Recovery Tool https://swdownloads.blackberry.com/D...B3B7729D92828A also, there's no need to not update WhatsApp.

    Via Pasta CB10
    06-12-16 07:30 AM
  5. gugomat's Avatar
    I guess that's not only you. I knew that some people have got the same issue all around the world. So you just need to wait a little, until BlackBerry will fix this.

    By the way, guys, who could help me: somehow I don't get the BBW app update notifications in my Hub. Has anyone got the same problem?

    Posted via CB10
    06-12-16 08:05 AM
  6. SOFO888's Avatar
    I have the same issue and tried everything (including a safety wipe).

    Sometimes I can download the updates, sometimes I can't.

    Therefore, we can't do much about this issue.

    Posted via CB10
    06-12-16 10:14 AM
  7. nimra's Avatar
    Try the BBW Recovery Tool https://swdownloads.blackberry.com/D...B3B7729D92828A also, there's no need to not update WhatsApp.

    Via Pasta CB10
    The recovery tool is an exe file and does not install... why is that tool an exe file?

    Posted via CB10
    06-13-16 04:20 PM
  8. tollfeeder's Avatar
    The recovery tool is an exe file and does not install... why is that tool an exe file?

    Posted via CB10
    Because you need to run it on a Microsoft Windows OS.

    Via Pasta CB10
    06-13-16 04:50 PM
  9. nimra's Avatar
    Because you need to run it on a Microsoft Windows OS.

    Via Pasta CB10
    Ok, so I guess you connect via usb and link and would run the exe, if you had a windows computer - does anybody know if there is a download for Mac too?

    Posted via CB10
    06-14-16 02:56 PM
  10. tollfeeder's Avatar
    Ok, so I guess you connect via usb and link and would run the exe, if you had a windows computer - does anybody know if there is a download for Mac too?

    Posted via CB10
    Exactly, Mac OS X not supported, sadly. Might work with CrossOver/Wine, dunno. I guess using Sachesi and overwriting the BlackBerry World application is your best bet.

    Via Pasta CB10
    06-14-16 03:13 PM

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