1. anon3700711's Avatar
    Need to RMA my BlackBerry Passport purchased directly from BlackBerry. They want me to somehow come up with a mailing address in Canada when I live on the other side of the world in order to facilitate the RMA because apparently they don't have a physical address to mail the device to, rather they send a courier in Canada to pickup the device.

    How can someone come up with a residential address in a country they don't live in?

    Posted via CB10 on my BlackBerry Passport | Been around the world, don't speak the language but workin' wide need no explainin'
    Last edited by CatlinFD; 05-18-15 at 09:40 AM.
    05-18-15 09:19 AM
  2. Taigatrommel's Avatar
    To my knowledge, international customers always have to claim RMA with the source they got the phone from, be it carrier or retailer. So if you got your Passport directly from BlackBerry, I guess you'll have to deal with Digital River.

    Posted via CB10
    05-18-15 09:56 AM
  3. Stomps01's Avatar
    You can get it sent to my address..... lol

    Posted via CB10
    05-18-15 05:59 PM
  4. ChrisAmbrose's Avatar
    I guess you'll have to deal with Digital River.
    Good luck!!!!



    PassportSQW100-1/10.3.1.2576
    05-18-15 06:37 PM
  5. theyrebackberry's Avatar
    Need to RMA my BlackBerry Passport purchased directly from BlackBerry. They want me to somehow come up with a mailing address in Canada when I live on the other side of the world in order to facilitate the RMA because apparently they don't have a physical address to mail the device to, rather they send a courier in Canada to pickup the device.

    How can someone come up with a residential address in a country they don't live in?

    Posted via CB10 on my BlackBerry Passport | Been around the world, don't speak the language but workin' wide need no explainin'
    Find out who their courier is and mail it to them?

    Posted via CB10
    05-18-15 06:43 PM

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