1. Paul Collins4's Avatar
    Blackberry Travel not working?-img_20150120_202940.png
    When I go to add trip I just get this screen

    ClassicSQC100-1/10.3.1.1154
    01-20-15 02:30 PM
  2. dejanh's Avatar
    Blackberry Travel not working?-img_20150120_123039.png

    Posted via CB10
    01-20-15 02:31 PM
  3. Paul Collins4's Avatar
    Click image for larger version. 

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ID:	328560

    Posted via CB10
    I get this message aswell

    ClassicSQC100-1/10.3.1.1154
    01-20-15 02:33 PM
  4. silverbullet's Avatar
    Still down.

    Not good


    Posted via CB10
    01-20-15 02:47 PM
  5. ljfong's Avatar
    Glad to know. Although I am not using BlackBerry Travel heavily at the moment -- I did during recent trip to Indonesia, I hope the fix comes soon.
    01-20-15 02:57 PM
  6. dejanh's Avatar
    I don't believe the linked KB is related to this issue. I have no problem logging into BlackBerry Travel. It does not work when I'm in the application.

    Posted via CB10
    01-20-15 03:08 PM
  7. conite's Avatar
    I don't believe the linked KB is related to this issue. I have no problem logging into BlackBerry Travel. It does not work when I'm in the application.

    Posted via CB10
    This is the issue. They are just wording it this way. They mean logging in when you reinstall the app - same as the sync problem.

    I have been discussing this with a tech support person. They have got this. We just have to wait for the fix. They have also read this thread and others on the subject.

    Z30STA100-5/10.3.1.1949
    01-20-15 03:11 PM
  8. silverbullet's Avatar
    I say back up and running in 48 hours

    Posted via CB10
    01-20-15 03:59 PM
  9. PD in T-DOT's Avatar
    But, are the trip details you are adding/editing also showing up on your calendar? Also, are you able to add/edit on website, and have those same add/editing show up in the app and calendar?


    Thanks,
    Auto scanned trip details are captured and added to the calendar. I had to manually add hotel information since it didn't pick up a PDF confirmation attachment. I was able to edit within the app and all details are captured in my calendar.

    Receiving all flight alerts and any other notifications.

    Sent from my ‪ Passport ‪
    01-20-15 04:28 PM
  10. JamieWilson01's Avatar
    Not working in UK either using PassportSQW100-1/10.3.1.2072 won't pick up any of my trips from emails.

    Via CB10 from Scotland using PassportSQW100-1/10.3.1.2072
    01-20-15 04:42 PM
  11. naveedk's Avatar
    Reply from BlackBerry Knowledge Base: "This issue is under investigation. A resolution is unavailable at this time."

    http://btsc.webapps.blackberry.com/b...ListHelperImpl

    Edit: My bad. Looks like this link was posted before. Kindly disregard.

    Posted via CB10 on an AWESOME Passport
    01-20-15 05:18 PM
  12. mboujoul's Avatar
    Not working for me and the only coworker I know with a BB device. Both Q10's in Metro Detroit Area. Neither of us can log in, tried uninstalling/reinstalling, no dice.
    01-20-15 07:02 PM
  13. wronz's Avatar
    Problem just appeared today as well. Was fine before

    Posted via CB10
    01-20-15 09:45 PM
  14. g33kphr33k's Avatar
    No update today: KB36645-Unable to login to the BlackBerry Travel app on the BlackBerry 10 smartphone with a spinning circle or message "No Internet Connection"

    They've has 24hrs and it's still out. At this pace it might even make Crackberry news...
    01-21-15 07:14 AM
  15. silverbullet's Avatar
    They need a week to figure out its broken.

    Posted via CB10
    01-21-15 09:02 AM
  16. clieman's Avatar
    Should have read this before I wipe my phone.. I thought something wrong during my initial setup on my Z30

    Posted via CB10
    01-21-15 09:05 AM
  17. ontherock3's Avatar
    Noticed this yesterday on a business flight which was delayed by about 2hr. Since I have upgraded to BB10 I noticed that this app experience is significantly inferior. No timely updates on gate changes or departure times. On my torch the BlackBerry travel experience was reliable and absolutely wowed all of my colleagues who were on other platforms.
    Posted from the awesome Z30
    I have the same issue. On my old Blackberry, BB Travel was so incredibly awesome. Liked the reviewer above stated, it wowed my colleagues. Since I got the Passport, BB Travel has become very unreliable to me. How does an Upgrade to a newer OS cause a BB app to under perform. Can someone explain to me how the upgrade to BB 10 OS is causing apps to perform worse??? I can't even get my boarding card from Air Canada on my Passport anymore...it seems like I am going backwards with my Passport.
    01-21-15 09:43 AM
  18. crackberry_geek's Avatar
    I have the same issue. On my old Blackberry, BB Travel was so incredibly awesome. Liked the reviewer above stated, it wowed my colleagues. Since I got the Passport, BB Travel has become very unreliable to me. How does an Upgrade to a newer OS cause a BB app to under perform. Can someone explain to me how the upgrade to BB 10 OS is causing apps to perform worse??? I can't even get my boarding card from Air Canada on my Passport anymore...it seems like I am going backwards with my Passport.
    Sadly, BlackBerry of late has a history of taking 3 steps forward and 4 steps backward.

    Are you listening BlackBerry... you'd better... as your march toward oblivion continues...

    Posted via CB10
    01-21-15 09:48 AM
  19. silverbullet's Avatar
    Hey that's why the word BLACK is part of their name. Things look grim and BLACK

    Too bad John Chen flies private so he doesn't need BlackBerry travel

    Posted via CB10
    01-21-15 09:51 AM
  20. doxa sub750T's Avatar
    Yep, I have issue as well on my recent trip to Seattle. Update is needed!

    Posted via CB10 with BlackBerry PP
    01-21-15 10:29 AM
  21. zmsox's Avatar
    I think worldmate changed the api but nobody told BlackBerry that

    Posted via CB10
    01-22-15 06:38 AM
  22. conite's Avatar
    I think they just fixed it. Mine works again.

    Z30STA100-5/10.3.1.1949
    01-22-15 10:11 AM
  23. silverbullet's Avatar
    Woot!!!!

    Fixed.

    I called 48 hour time from when they knew.

    I was pretty close.



    Posted via CB10
    01-22-15 10:17 AM
  24. MrVeda's Avatar
    I just registered again since last using on os7 yrs ago. It already found several trips and updated itself on my z30. How does it compare with TripIt? Are they similar to each other?

    Posted via CB10
    01-22-15 10:25 AM
  25. zmsox's Avatar
    Is fixed now.

    Working

    Posted via CB10
    01-22-15 10:33 AM
110 ... 2345

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