1. coopersloat's Avatar
    Works fine on my phone.

    Posted via CB10
    01-19-15 08:16 PM
  2. NoAhB0Dy's Avatar
    Works fine on my phone.

    Posted via CB10
    Try adding something.

    Posted via CB10 on my Zed30. Find me on Twitter @jeffgerard
    01-19-15 08:20 PM
  3. Just Me's Avatar
    I can't log on anymore. I leave tomorrow for a trip and am going to be disappointed if my number one travel app doesn't work.

    Posted via CB10
    01-20-15 12:09 AM
  4. silverbullet's Avatar
    I can't log on anymore. I leave tomorrow for a trip and am going to be disappointed if my number one travel app doesn't work.

    Posted via CB10
    It will be weeks sadly before it's fixed if ever

    Best make a backup plan.

    Either log in to BlackBerry travel using the web browser or use TripIT or worldmate?

    Posted via CB10
    hlg8888 likes this.
    01-20-15 12:19 AM
  5. txradioguy's Avatar
    I just went to the web based version of BlackBerryTravel and tried to add a rental car for my trip on Friday and it won't let me. I click the link to add it to my current trip and nothing happens.
    01-20-15 06:01 AM
  6. conite's Avatar
    It will be weeks sadly before it's fixed if ever

    Best make a backup plan.

    Either log in to BlackBerry travel using the web browser or use TripIT or worldmate?

    Posted via CB10
    What makes you say that?

    Z30STA100-5/10.3.1.1949
    01-20-15 06:32 AM
  7. g33kphr33k's Avatar
    Can confirm. I can no longer log in to the app. The website is working fine.

    I have tweeted BB and BB_UK. I don't know where else to raise support tickets.
    01-20-15 07:03 AM
  8. Technarch's Avatar
    Try tripcase. I was looking at it on my mom's iPhone and it looks pretty good. It's from Sabre and there is an Android version.

    Posted via CB10
    01-20-15 07:18 AM
  9. zmsox's Avatar
    Tripit is better, but on BlackBerry I'm using only BlackBerry travel. Because it's a native app and it's running really good. But the last days, it's not running good

    Posted via CB10
    01-20-15 07:40 AM
  10. PD in T-DOT's Avatar
    Perplexed? The app works well for me and yes I CAN add / edit trip details.

    Sent from my ‪ Passport ‪
    01-20-15 08:42 AM
  11. Detective M Downs's Avatar
    But, are the trip details you are adding/editing also showing up on your calendar? Also, are you able to add/edit on website, and have those same add/editing show up in the app and calendar?


    Thanks,

    Perplexed? The app works well for me and yes I CAN add / edit trip details.

    Sent from my ‪ Passport ‪
    01-20-15 09:03 AM
  12. LeeU1911's Avatar
    I got error too. Someone please tweets this to BlackBerry as I don't use twitter.
    Blackberry Travel not working?-img_20150120_220135.png

    Posted via CB10
    01-20-15 09:03 AM
  13. conite's Avatar
    I got error too. Someone please tweets this to BlackBerry as I don't use twitter.


    Posted via CB10
    Don't worry. It has been brought to BlackBerry's attention a number of ways - twitter, support website, app review, etc.

    Z30STA100-5/10.3.1.1949
    hlg8888 likes this.
    01-20-15 09:09 AM
  14. g33kphr33k's Avatar
    http://supportforums.blackberry.com/.../3045342#M4698

    It's posting all over now.

    Posted via CB10
    hlg8888 likes this.
    01-20-15 10:42 AM
  15. kfehling's Avatar
    [QUOTE=silverbullet;11275318]Tell me about it!

    I gave my old phone to my dad and despite wiping everything and signing him in with his own BlackBerry ID, he sometimes gets my travel plans. I was wondering how the hell he knew where I was going and when LOL.

    Like a kid again.

    SilverBullet,

    I had this same issue for BB phones I gave my parents. I have a thread on it elsewhere. The solution was to login to BB Travel from the web, delete your account, do a security wipe on the phone you are giving away, and then recreate your account on the web.

    Kurt
    01-20-15 11:08 AM
  16. silverbullet's Avatar
    Thanks Kurt.

    I've always done a security wipe of all phones I give away.

    The only hesitation I have of deleting my account and recreating it is... will all my travel history be gone? I kind of want to keep the history running for my own personal trip/travel record.



    Posted via CB10
    01-20-15 11:11 AM
  17. jsanders's Avatar
    If any of you experiencing this Travel app issue would please go to the BlackBerry Support Forums and post this information:

    Click here: Re: Blackberry Travel - Page 2 - BlackBerry Support Community Forums

    Post this information:
    1. Your exact model # of BlackBerry and OS release installed (best found by typing 'myver' on your BlackBerry in any text entry box).

    2. Your version of BlackBerry Travel (if you can, open the app, swipe down from the top to Settings and the version is listed at the top. If Travel will not open, then open your BlackBerry AppWorld > MyWorld > Installed and tap on BlackBerry Travel to see what version is installed.
    3. Your specific issue occurring.
    01-20-15 11:13 AM
  18. hlg8888's Avatar
    I just went to the web based version of BlackBerryTravel and tried to add a rental car for my trip on Friday and it won't let me. I click the link to add it to my current trip and nothing happens.
    Yeah, same thing here. First I tried to book a car through Blackberry travel but I received a 'problem with booking' error. So I had to book directly through the Europcar website which was supposedly updated in Blackberry Travel but wasn't. Mr. Chen businesspeople need reliable business tools, come on!

    Posted via CB10
    01-20-15 11:45 AM
  19. ppdbyrne's Avatar
    Travel not working Geeze guys we start getting good news from BlackBerry i.e. returning to positive numbers and then BlackBerry Travel starts having issues.
    Please fix this as soon as possible
    I love this App or should I say 'I really did like this app before it died'

    Posted via CB10
    01-20-15 12:30 PM
  20. g33kphr33k's Avatar
    01-20-15 12:59 PM
  21. deadcowboy's Avatar
    It's never ever worked for me, despite having plainly obvious plane travel emails from major airlines or travel websites in my inbox.

    Posted via CB10
    01-20-15 01:20 PM
  22. NoAhB0Dy's Avatar
    The email monitoring works but if you install it on your personal side and you get travel info in your work email, it won't be able to scan. You need to install it on the work side. Not sure if that's your situation but food for thought.
    01-20-15 02:00 PM
  23. ljfong's Avatar
    Based on past experience, this will truly take a while for BlackBerry to even officially acknowledge it as a problem, and longer to issue a fix. Looks like some on the wire protocol is updated on the BlackBerry server-side without corresponding tests and fixes on the client-side. This reminds me of the update from BlackBerry World the completely broke BlackBerry Maps.
    01-20-15 02:20 PM
  24. conite's Avatar
    Based on past experience, this will truly take a while for BlackBerry to even officially acknowledge it as a problem, and longer to issue a fix. Looks like some on the wire protocol is updated on the BlackBerry server-side without corresponding tests and fixes on the client-side. This reminds me of the update from BlackBerry World the completely broke BlackBerry Maps.
    They have already setup a KB on this issue. They have been able to reproduce the problem and are working on it right now.

    Z30STA100-5/10.3.1.1949
    g33kphr33k likes this.
    01-20-15 02:24 PM
  25. NoAhB0Dy's Avatar
    Based on past experience, this will truly take a while for BlackBerry to even officially acknowledge it as a problem, and longer to issue a fix. Looks like some on the wire protocol is updated on the BlackBerry server-side without corresponding tests and fixes on the client-side. This reminds me of the update from BlackBerry World the completely broke BlackBerry Maps.
    To repeat what conite said, KB36645-Unable to login to the BlackBerry Travel app on the BlackBerry 10 smartphone with a spinning circle or message "No Internet Connection"
    01-20-15 02:26 PM
110 12345

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