1. Walter Rubin's Avatar
    Posted via CB10
    03-30-16 07:25 AM
  2. Sime0n_S's Avatar
    ??

    BlackBerry Classic / 10.3.2.2876
    03-30-16 07:26 AM
  3. Walter Rubin's Avatar
    Tried to reach Pay per Incident support several times and nobody ever answers!!!

    Posted via CB10
    03-30-16 07:27 AM
  4. achiquitachaser's Avatar
    My dealings with support has been petty good, any more info that you can provide?
    03-30-16 08:57 AM
  5. Zeratul57's Avatar
    I don't believe it.

    Posted from a wireless charging Passport. Get one!
    03-30-16 09:11 AM
  6. robsteve's Avatar
    You need to be transferred through by your carrier. I don't think there is any other way to get through unless you have your own support contract with BlackBerry.

    To get your own support contract, sign up for BES12 Cloud and buy a device license for about $25. It includes device support, though I have not had to use it. With the BES Cloud and a license, you have access to a support portal. Not sure the process from there and if you actually get to talk to somebody.


    Posted via CB10
    03-30-16 10:28 AM
  7. LSDBerry's Avatar
    You know we're not Blackberry Support, right?

    Posted via CB10
    03-30-16 12:22 PM
  8. Bogdan Tudor Dan's Avatar
    You can call at BlackBerry 10 Support, they helped me a lot. From there you can ask to transfer your call to BlackBerry Cloud Support and so on. They will also give you the other numbers if you want to call a different type of support from them another time.

    Posted via CB10
    03-30-16 01:34 PM

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